CoolIT Systems

Key Account Manager

CoolIT Systems$90K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in business development, strategic sales, or account management, preferably in hunter roles.
  • 4+ years in a manufacturing or advanced technology business.
  • Bachelor's degree in Business Administration, Engineering, Computer Science, or related field.
  • Proven track record of complex enterprise sales with Fortune 50 clients.
  • Demonstrated experience with the big 5 Cloud Service Providers.
  • Strong commercial instincts with action-oriented focus.
  • Experience in fast-paced, dynamic environments.

Responsibilities

  • Own and execute strategy targeting 1-3 hyperscale customers in the region.
  • Understand client needs to offer tailored cooling solutions.
  • Drive outbound engagement and advance prospects through the sales cycle.
  • Build and close a high-quality pipeline to meet sales targets.
  • Lead customer contract review and negotiation processes.
  • Develop account penetration plans for revenue growth.
  • Collaborate internally for successful project execution.

Benefits

  • Vacation and flex days, plus paid company-wide holiday shutdown.
  • Comprehensive benefits including health, dental, and optical covered from day one.
  • Casual work environment with a 'dress for your day' policy.
  • Retention rewards like additional vacation time and bonuses.
  • Company-funded RRSP contributions for long-term savings.
Full Job Description
WHAT YOU'LL DO:

Role:

This is an exciting opportunity with CoolIT Systems, the leading provider of scalable liquid cooling technology, as a Key Account Manager (hunter focused) for targeted cloud service provider / Hyperscaler customers. In this role, you will be expected to aggressively identify, pursue, and win strategic opportunities, expand wallet share, and convert high-value prospects into long-term customers. Join our rapidly growing organization and make an impact in the data center industry by driving new business growth and accelerating market penetration.

This position supports remote work from locations on the US west coast, with a preference for the Seattle or San Francisco Bay area.

Responsibilities:
  • Own the development and execution of a territory and account strategy focused on hunting, penetrating, and winning 1-3 named hyperscale liquid cooling customers or prospects in the region.
  • Understand client needs and our competitive positioning, challenges, and goals to offer tailored solutions for their cooling requirements to enable growth in sales.
  • Act as the primary commercial lead for target accounts, driving outbound engagement, uncovering opportunities early, qualifying demand, and advancing prospects through the sales cycle to close.
  • Consistently build, progress, and close a high-quality pipeline that meets or exceeds CoolIT's program pipeline, bookings, and forecast targets.
  • Lead review and negotiation of customer contracts and manage inputs from stakeholders to drive execution of contracts.
  • Develop and execute account penetration plans that create double-digit revenue growth through new program wins, competitive displacement, and expansion into adjacent opportunities.
  • Demonstrate technical expertise in data center operations and cooling solutions.
  • Collaborate internally with Operations to ensure successful project execution from initial discussions to delivery and implementation.
  • Maintain a sharp point of view on industry trends, competitor moves, whitespace opportunities, and customer buying triggers to inform pursuit strategy.
  • Provide market insights and voice of customer feedback to guide product development and innovation.
  • Continuously monitor performance metrics and quality standards, driving continuous improvement initiatives as needed.
  • Ensure compliance with company policies and procedures.
  • Potential for international travel up to 40% in territory and up to 25% internationally.

Basic Qualifications:
  • 8+ years of experience in business development, strategic sales, or account management, with a strong preference for candidates who have excelled in hunter-oriented roles.
  • 4+ years of experience working in a manufacturing or advanced technology business.
  • Bachelor degree in Business Administration, Engineering, Computer Science, or related field.
  • Proven track record of winning complex enterprise sales in a sales-led organization, including originating opportunities, shaping deals, and closing with Fortune 50 clients.
  • Demonstrated experience with the big 5 Cloud Service Providers
  • Strong commercial instincts with a bias for action, persistence, and accountability in pursuing revenue and customer outcomes.
  • Experience working in a fast-paced, dynamic environment.

Preferred Qualifications:
  • Preference for strong technical background, with experience in data center infrastructure, cooling systems, or related fields.
  • Experience using CRM and ERP systems such as Oracle Netsuite (preferred), SAP, Salesforce, or ServiceNow.

Skills:
  • Strategic hunter mindset with a demonstrated ability to open doors, build pursuit plans, navigate complex stakeholder environments, and win high-value business.
  • Strong, organizational and analytical skills; ability to work effectively under time constraints and deliver results by critical deadlines.
  • Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams across all levels of the organization.
  • Exceptional C-suite communication and executive presence, with a proven ability to influence decisions.
  • High drive, resilience, and urgency, with the ability to adapt quickly, overcome obstacles, and maintain momentum in competitive sales cycles.

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:
  • Vacation and flex days, and paid company-wide shutdown during the holiday season.
  • Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
  • Dress for your day - in a casual yet professional environment.
  • Retention rewards like "The Big Coffee Break" that reward tenure with additional vacation time and a monetary bonus.
  • Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate in advance, however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.

About CoolIT Systems

CoolIT Systems is a Canadian company that designs and manufactures liquid cooling solutions for data centers, servers, and personal computers. The company's products are used by some of the world's largest data center operators, including Microsoft, Dell, and Intel. CoolIT Systems was founded in 2001 and is headquartered in Burnaby, British Columbia.
Learn more about CoolIT Systems
Size
200 employees
Industry

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