JUMBO - IT Project Manager - Head Office (Yorkdale Mall)

Fox Group Canada

$100K — $116K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of IT project management experience with a solid understanding of enterprise systems.
  • Proven full project lifecycle management, from planning to delivery.
  • Experience with external IT vendors and technology partners.
  • Hands-on experience with AS/400 (IBM i) systems, including implementation or support.
  • Strong technical acumen with enterprise applications in retail, such as ERP and POS.
  • Excellent analytical and organizational skills with a detail-oriented approach.
  • Strong communication skills to effectively collaborate across departments.

Responsibilities

  • Lead IT projects from initiation to post-go-live support.
  • Develop and manage project plans, budgets, and resources.
  • Coordinate with stakeholders, business users, and vendors to ensure alignment.
  • Analyze and document business requirements into technology solutions.
  • Proactively identify and manage project risks and status updates.
  • Support user acceptance testing, training, and change management activities.
  • Monitor progress and deliver regular updates on project performance.

Benefits

  • Join the launch of a leading supermarket brand in Canada.
  • Work on transformative technology initiatives for retail operations.
  • Collaborate in diverse, high-performing teams.
  • Opportunities for professional growth within an international organization.
  • Comprehensive benefits package.
Full Job Description
About the Role

JUMBO is seeking an experienced IT Project Manager to lead the planning, execution, and successful delivery of technology initiatives that support our retail operations and business growth. The ideal candidate combines strong technical expertise with excellent project management skills and has experience working with enterprise applications, cross-functional teams, and external technology partners.

Key Responsibilities
  • Lead end-to-end IT projects from initiation through planning, execution, testing, implementation, and post-go-live support.
  • Develop project plans, timelines, budgets, and resource allocation while ensuring projects are delivered on time and within scope.
  • Coordinate with internal stakeholders, business users, and external vendors to ensure successful project execution.
  • Gather, analyze, and document business requirements, translating them into effective technology solutions.
  • Manage project risks, issues, dependencies, and change requests while proactively communicating project status.
  • Support system implementations, user acceptance testing (UAT), user training, and change management activities.
  • Collaborate with technical teams to ensure seamless integration and deployment of enterprise systems.
  • Monitor project performance, track milestones, and provide regular updates to management.
  • Ensure adherence to project management best practices, governance standards, and documentation requirements.
  • Build strong relationships across business units to understand operational needs and drive continuous improvement initiatives.


Qualifications
  • Minimum of 3 years of experience managing Information Technology (IT) projects, with a strong technical background and understanding of enterprise systems.
  • Proven experience managing the full project lifecycle, including planning, execution, implementation, monitoring, and successful delivery within established timelines and budgets.
  • Experience working with external IT vendors, technology partners, and service providers.
  • Minimum of 3 years of experience working with AS/400 (IBM i) systems; hands-on implementation or application support experience is considered a strong asset.
  • Experience leading system implementations, user training, testing, change management, and post-implementation support.
  • Strong understanding of business processes and the ability to gather, analyze, and translate business requirements into technical solutions.
  • Experience with enterprise applications such as ERP, POS, WMS, or other retail systems is an advantage.
  • Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across departments and with business stakeholders.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated, proactive, results-oriented, and accountable with a strong sense of ownership.
  • Experience working in cross-functional and multicultural environments is considered an asset.
  • Availability to work full-time.


Preferred Qualifications
  • Experience in the retail industry or omnichannel retail environments.
  • Familiarity with project management methodologies such as Agile, Waterfall, or hybrid approaches.
  • Experience managing enterprise software implementations and system integrations.


Why Join JUMBO?
  • Be part of the launch of one of Europe's leading supermarket brands into the Canadian market.
  • Work on exciting technology transformation initiatives that will shape a new retail operation.
  • Collaborate with diverse, high-performing teams in a dynamic and innovative environment.
  • Enjoy opportunities for professional growth and career development within an international organization.
  • Competitive compensation and comprehensive benefits package.


Salary Range: $100,000 - $116,000

This is a vacant position.

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