Jumbo is a leading international multi-category value retailer founded in Athens, Greece, in 1986. Known for offering an exciting shopping experience, Jumbo features an extensive assortment of toys, baby products, seasonal décor, home essentials, stationery, party supplies, and more-all at exceptional value. As Jumbo prepares to enter the Canadian market, we are looking for passionate individuals to help bring this exciting brand to customers across Canada.
Position Summary
As the Store Manager, you will lead the overall operation of a high-volume, large-format Jumbo store, driving commercial success while creating an exceptional customer experience. You will be accountable for sales performance, profitability, operational excellence, inventory management, and developing a high-performing team.
This is a hands-on leadership role that requires strong business acumen, operational expertise, and a passion for coaching and developing people in a fast-paced retail environment.
What You'll Do
- Lead the overall performance of the store, ensuring sales, profitability, and operational objectives are achieved.
- Take full ownership of the store's financial performance, including sales, payroll, expenses, inventory, and shrink.
- Recruit, onboard, coach, develop, and retain a large team of leaders and associates, fostering a culture of accountability, collaboration, and engagement.
- Lead, mentor, and support Department Managers, Supervisors, and store associates to deliver outstanding results.
- Drive exceptional customer service by ensuring every customer enjoys a positive, engaging, and memorable shopping experience.
- Ensure merchandise is presented according to company visual merchandising and operational standards.
- Oversee receiving, replenishment, inventory accuracy, stockroom organization, and loss prevention practices.
- Monitor key performance indicators (KPIs) and develop action plans to continuously improve store performance.
- Ensure compliance with company policies, health and safety standards, and operational procedures.
- Maintain a visible leadership presence on the sales floor, leading by example and supporting the team throughout the day.
- Build an inclusive, positive, and high-performing store culture that reflects Jumbo's values.
What You'll Bring
- Proven success managing a large-format, high-volume retail operation.
- Experience within big-box retail, department stores, value retail, toy retail, home goods, or other high-volume specialty retail environments is preferred.
- Demonstrated experience leading multiple Department Managers and large store teams of 50+ employees; experience leading teams of 100+ employees is considered a strong asset.
- Strong knowledge of retail operations, including workforce planning, inventory management, merchandising, replenishment, loss prevention, and customer service.
- Commercial mindset with the ability to analyze business performance, manage budgets, interpret KPIs, and drive profitable growth.
- Excellent leadership, communication, coaching, and problem-solving skills.
- Ability to thrive in a dynamic, fast-paced retail environment while managing multiple priorities.
- Flexibility to work a full-time retail schedule, including evenings, weekends, and holidays as required.
Why Join Jumbo?
- Be part of the launch of an internationally recognized retail brand in Canada.
- Join a growing organization with exciting career development opportunities.
- Work in a dynamic, team-oriented environment where your leadership makes a direct impact.
- Help shape the culture and success of a brand entering an exciting new market.
Pay Range: $80,000-$110,000
This is a vacant position.
