IT Systems SME

Seneca Holdings

$130K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • US Citizen
  • Bachelor's Degree or equivalent experience
  • 8 years of experience in a similar IT systems role
  • Strong written and oral communication skills
  • Familiarity with federal contracting or acquisition organizations (preferred)
  • Certifications such as Comp TIA A+ and/or Network+ (preferred)

Responsibilities

  • Coordinate and submit requests for new network user and email accounts, IT hardware, and VPN access for new employees
  • Troubleshoot issues with existing user accounts; resolve general IT problems
  • Support end users in installing systems software updates as required
  • Provide advisory support for IT systems operation, including audio visual applications and VTC systems
  • Request new IT hardware from the Property Book Officer and ensure equipment functionality
  • Serve as Alternate Property Liaison Officer; assist in inventory and property book checks
  • Inspect and properly dispose of burn bags following building SOP

Benefits

  • On-site work at the National Guard Bureau
  • Opportunities for collaboration within a federal contracting environment
  • Potential for long-term involvement with the National Guard Bureau
  • Occasional troubleshooting and logistical support tasks contribute to professional growth
  • Scope for handling diverse IT challenges, promoting skills development
Full Job Description
Western Door Federal is looking to hire an IT Systems SMEto support the National Guard Bureau (NGB) in Arlington, VA. This position will be on-site.

The Systems Expert should possess an intermediate level of experience supporting federal contracting or acquisition organization. This position provides administrative support to National Guard Bureau (NGB) Contracting and Integration Office.

Responsibilities include, but are not limited to:
  • Coordinate, submit, and obtain new network user and email accounts, IT hardware, and VPN requests for all new employees to include submitting all required documents for approval for new network and email accounts
  • Troubleshoot problems and issues related to existing network user and email accounts; provide all appropriate logistical support to resolve general IT issues ensuring that problems and issues are resolved
  • As required, support end users with installing systems software updates
  • Provide advisory and logistics support for IT systems operation, audio visual applications, Video Teleconference (VTC) systems, and other application integration needed to support virtual and remote meetings and VTCs
  • Submit requests for new IT hardware to the Property Book Officer (PBO); inspect the equipment to be issued for functionality and place the new property at the designated workspace
  • Serve as the Alternate Property Liaison Officer (Alternate PLO) and work with the Property Book Holder to complete the semi-annual and annual check of inventory and property book items
  • Inspect all "burn bags" to ensure they are labeled and shall dispose all burn bags in accordance with the building SOP.
  • Other duties as assigned

Basic Qualifications:
  • US Citizen
  • Bachelors Degree or equivalent experience
  • 8 years of experience in a similar IT systems role
  • Strong written and oral communication skills

Desired Skills:
  • Previous experience supporting federal contracting or acquisition organizations
  • Comp TIA A+ and/or Network+ certifications


Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees.

The projected compensation range for this position is:

$130,000-$150,000 USD

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