Job SummaryTetraMem is seeking an
IT Systems Administrator with
2• 3 years of experience to support the company's internal IT infrastructure and daily operations. The ideal candidate will manage user accounts, network services, security, and endpoint devices while ensuring employees have a reliable and secure IT environment. This role will work closely with HR, Facilities, and Operations to support employee onboarding, offboarding, office expansion, and IT security initiatives.
Responsibilities - Administer and maintain the company's IT infrastructure, including laptops, desktops, printers, conference room systems, Wi-Fi networks, and office technology.
- Manage employee onboarding and offboarding by provisioning user accounts, configuring devices, assigning system access, and ensuring timely account deactivation and asset recovery.
- Administer identity and access management solutions, including Single Sign-On (SSO), multi-factor authentication (MFA), directory services, and user permissions.
- Configure, monitor, and troubleshoot network infrastructure, including Wi-Fi access points, switches, VPN connectivity, and firewall security to ensure reliable and secure operations.
- Install, configure, and maintain Windows, macOS, and Linux workstations, Microsoft 365, Google Workspace, collaboration tools, and endpoint management solutions.
- Provide first- and second-level technical support by diagnosing and resolving hardware, software, network, and security-related issues in a timely manner.
- Maintain IT asset inventory, software licenses, system documentation, and standard operating procedures while ensuring compliance with company security policies.
- Coordinate with external IT vendors, internet service providers, cloud service providers, and managed service partners to support infrastructure maintenance and system upgrades.
- Monitor system performance, security alerts, backups, patch management, antivirus protection, and endpoint security to maintain a secure computing environment.
- Recommend and implement continuous improvements to IT infrastructure, cybersecurity, automation, and end-user support to enhance operational efficiency and support the company's growth.
Required Qualifications - Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
- 2• 3 years of experience supporting enterprise IT infrastructure and end-user systems.
- Experience administering Single Sign-On (SSO), Active Directory, Microsoft Entra ID (Azure AD), Google Workspace, or similar identity management platforms.
- Experience managing Wi-Fi networks, VPNs, firewalls, switches, routers, and network troubleshooting.
- Experience supporting Windows, macOS, and Linux operating systems.
- Knowledge of Microsoft 365, Google Workspace, endpoint management, and IT asset management.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent customer service, communication, and organizational skills.
- Ability to work independently and effectively in a fast-paced startup environment.
Preferred Qualifications - Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
- Experience with Mobile Device Management (MDM) solutions such as Microsoft Intune, Jamf, or Kandji.
- Familiarity with cybersecurity best practices, endpoint protection, vulnerability management, and disaster recovery.
- Experience with scripting or automation using PowerShell, Bash, or Python.
- Industry certifications such as CompTIA Network+, Security+, Microsoft Certified, Cisco CCNA, or equivalent are a plus.
Salary Range: $110,000 - $140,000 / year
