ABOUT THE ROLEThe Systems Administrator position is an integral member of the Company's IT department and will specialize in managing the SCCM and Office 365 systems.
Essential Functions• Responsible for day-to-day administration of site servers and site VMs and operation of monitoring systems
• Respond to alerts for site servers, and work through issues as part of the escalation process
• Proactively evaluate site systems to identify any issues not captured by existing alerts
• Integral support of the site turn up / turn down process, coordinating on site server requirements with IT Ops Network Engineers
• Periodic on-call support and response to critical alerts (~ 6 weeks per year)
• Intune and Azure AD Premium best practice guidance and administration
• Responsible for day-to-day administration of Ninja RMM, creating applications, managing imaging task sequences, and Windows patching
• Oversee workstations and servers in Ninja RMM, ensuring updates and system uptime.
• Create and administer applications and programs with Ninja RMM
• Administer the Ninja RMM tool set back end to keep the system running and healthy, including changes to the core components and settings, software delivery, client heath, and reporting
• Office 365 Tenant administration (Exchange Online, OneDrive, Skype for Business, SharePoint, Azure, ADFS, Active Directory Premium)
• Office 365 Product deployment management (Exchange Online, OneDrive, Skype for Business, SharePoint, Yammer, Microsoft Teams, Groups, etc.)
• Office 365 Spam best practice guidance
• Office 365 Licensing
• PowerShell scripting
• Office 365 monitoring service health, and management of service requests
• Tracking and escalation of incidents with Office 365 technical support Responsible for day-to-day administration of M365 Move/Add/Change
• Support the service desk for any escalated systems/M365/MECM issues and identify when issues need to be escalated to System Engineers
• Support other teams in pursuit of new deployments or troubleshooting existing issues collaboratively
• Troubleshoot failed software deployments
• Provide support for support team members as well as end users
• Regular and predictable attendance
• Other duties as assigned
• Essential functions of this position are to be performed at a Company-designated office or field location
• Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards
ABOUT YOUQualifications • 5+ years of experience with Office 365 administration required
• 5+ years of Windows server and workstation experience required
• 3+ years with SAML and SCIM integrations of various systems
• 3-5 years' experience patching and troubleshooting Windows and Linux operating systems
Knowledge/Skills/Abilities• Motivated to deliver a high degree of customer service
• Ability to communicate in an effective and positive manner
• Must be able to work independently and multi-task in a technically evolving, multi-faceted environment
• High problem solving and analytical abilities for diagnosis and repair
• Ability to translate and explain computer issues to users in ways that make sense and apply to their daily business needs
Preferred Education • Bachelor's degree in IT-related field; combination of education and relevant experience considered in lieu of degree
• High school diploma or GED is required
WHAT WE OFFERCompensation & Benefits$77,000 - $87,000- Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate.
- Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - $15 weekly premium for employee or employee plus family coverage.
- Dental - 100% employer-paid premium.
- ThrivePass Health & Wellness Reimbursement Program - $300 quarterly, $1,200 annually for health and wellbeing-related purchases.
- Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).
- Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
- Superior educational assistance program (support for educational costs, internal training, and more!).
- Company-paid short and long-term disability, life, and accidental death & dismemberment.
- Company-paid business travel accident insurance.
- Employee Assistance Plan (EAP).
- Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.
Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.
