Salary: $3,336.75 - $4,001.25 Biweekly
Location : Anchorage or Juneau, AK
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 55238
Department: Administration
Division: Office of Information Technology
Opening Date: 09/11/2026
Closing Date: 9/21/2026 5:00 PM Alaska
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 21/23

Job Description
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

This position is key role in the OIT Messaging and Directory team, responsible for designing, supporting, and securing foundational IT services that keep every executive branch agency up and running. From secure logins, directory administration and automation of account life cycles to DNS, data and file transfer solutions, your work ensures vital systems are always available, secure, and compliant.

Core Responsibilities

• Maintain & Support Critical Services: Oversee and troubleshoot identity and authentication systems used by all executive branch agencies and cover on-premise and the cloud.
• Identity & Access Management: Manage the synchronization of identity data from HR systems through on-premise and into the cloud, automating and enforcing account lifecycle governance.
• DNS & Time Services Management: Keep the state's digital backbone synchronized and available with high-reliability Domain Name Services and Network Time Protocol systems.
• Enterprise File Transfer Infrastructure: Ensure secure and compliant digital data sharing across departments and agencies statewide.
• Software System Deployment: Install, configure, and maintain essential server software (e.g., Windows Server, Linux such as Alma, Debian, RHEL), Directory and DNS services.
• Infrastructure Design: Architect and evolve systems-physical, virtual, and cloud-to meet new enterprise needs, ensuring scalability and resiliency.
• Customer Support & Education: Work directly with internal customers to troubleshoot issues, train users, and design service extensions tailored to operational needs.
• On-Call Incident Response: Provide after-hours support for critical failures, diagnose issues, and coordinate resolutions quickly to avoid service disruption.
• Security & Compliance: Collaborate on security planning, implement firewall rules, and ensure systems meet strict compliance standards to protect sensitive state data.

The Working Environment You Can Expect

OIT has office space available in Anchorage and Juneau and the position will be based at either 333 Willoughby Ave, 5th floor in Juneau, or 619 E Ship Creek Ave in Anchorage, when not working from home. Both locations are short driving or walking distance to restaurants, coffee shops and recreational areas.
The daily work environment, when in office, is a computer/technology office environment.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Software Engineering: Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Identity Management: Knowledge of methods and controls to validate the identity of individuals to verify access approval and level, and monitor activity to ensure that only authorized access is taking place.

Minimum Qualifications
Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

IT System Administrator 1

Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

Equivalent to those typically gained by:

Training in computer science, information technology, or system administration - or a similar field or professional experience - that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools.

IT System Administrator 2

Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

Equivalent to those typically gained by:

Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.
Special Note:

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information
Please read the below information carefully. This applies to your application submission.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

Please be sure to check our to determine if you qualify.

At time of interview, please be prepared to provide:

• Three (3) professional references and current contact numbers, including two (2) current or former supervisors;
• Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available.
• A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications. if not provided, transcripts will be required prior to appointment.

APSIN

Please be aware - this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative