TD Bank

IT Support Analyst IV (US)

TD Bank • $90K — $125K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or equivalent technical certification required
  • 3+ years of relevant experience in IT support
  • Proficient in application/system support and administration
  • Strong problem-solving and analytical skills
  • Experience with access provisioning and user requirements gathering

Responsibilities

  • Perform access provisioning for applications and systems support
  • Act as a Subject Matter Expert for team members and clients
  • Manage and troubleshoot moderately complex applications/systems with limited supervision
  • Determine problems through data gathering and analysis to resolve client application issues
  • Configure and administer access provisioning requirements in collaboration with stakeholders
  • Develop scripts to improve application/system functionality
  • Gather requirements and design solutions for end-user access needs

Benefits

  • Comprehensive health benefits
  • Retirement savings plan options
  • Opportunity for professional development
  • Flexible working hours
  • Collaborative and innovative work environment
Full Job Description

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

Technology Solutions

Pay Detail:

$90,000.00 - $125,000.00 USD

Job Description:

Summary
The IT Support Analyst IV provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.


Job Description

Depth & Scope:

  • Performs work on the access provisioning aspects of the application/system support
  • Acts as a Subject Matter Expert and references for team members or clients
  • Performs applications/systems under minimal management supervision that are moderate to highly complex
  • Performs problem determination including data gathering, analysis and resolution of client applications issues
  • Configures, and administers access provisioning requirements to satisfy business applications in co-ordination with appropriate stakeholders
  • Develops scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment
  • Gathers requirements from team and designs/identifies provisioning to satisfy end user requirements

Education & Experience:

  • Bachelor's degree required in Computer Science or technical certification
  • 3+ years' experience

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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