Requisition Number: 77019
Role PurposeThe MES Operations Lead role will lead an international team of technical resources to be responsible for working with users and IT resources to support standardized Camstar/PAC MES solutions across a global environment.
Key ResponsibilitiesSupervise a distributed, mixed team of contractors and permanent employeesOperation ManagementManage Incidents and service requests
Lead rapid response activities
Maintain operation process and incident response documentation
Develop standard operating documents and knowledge base articles
Coordinate incident escalation
Provide continual improvements and definitions
Data Archive Monitoring
Metric development, tracking, and reporting
Operational SupportOversight of 24x7 support and response
Identification and response to system/solution issues
Perform environment maintenance and related customer communications
System monitoring and recovery
Perform routine operational monitoring
Monitor server performance and initiate action when appropriate
Perform root cause analysis
Perform deployments and migrations facilitation
Maintain the development environment
Communications/CollaborationOperations meetings
End user customers
Monthly operations status updates with key stakeholders
Requirements- BS/MS in Computer Science /Systems Management/IT Related field or additional experience my be accepted in lieu of degree
- Minimum of 3 years Manufacturing Execution Systems (MES) experience
- Minimum of 5 years leadership and project management experience
- In-depth knowledge of industry best practices in application development
- Experience working with IT systems in a 24/7 manufacturing environment
- Ability to work without close supervision
- Ability to work in a multi-cultural team
- Ability to work closely with internal customers around the world to meet customer requirements
- Ability to work individually and on teams to execute projects on time, on budget, and with expected results
- Strong verbal and written communication skills
- Strong initiative
- Self-motivated
- Accountable for actions/behaviors
Desired Skills- Strong communication, presentation, organizational, facilitation and negotiation skills (including ability to "translate" between business and technology needs).
- Ability to continuously prioritize and multitask efficiently.
- Ability to influence decisions with critical thinking based upon experience and grasp of the strategic intent of the project.
- Experience working with Operational / Development teams
This position does not support immigration sponsorship. The range for this position is $129,054.00 - $177,449.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
A job that shapes a life. Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
- Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
- As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
- Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
- Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
