IT Specialist

Government Accountability Office

$95K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of IT-related experience with a focus on system design and integration.
  • Proficiency in IT Cloud, infrastructure, or application development using agile methodologies.
  • Strong attention to detail and ability to handle multiple tasks responsibly.
  • Exceptional customer service skills and experience collaborating with clients and customers.
  • Effective oral communication skills for conveying complex information clearly.
  • Demonstrated problem-solving abilities with sound judgment in analyzing options.

Responsibilities

  • Design and maintain systems, applications, and networks ensuring secure integration.
  • Develop and document transition plans and architectural roadmaps for system changes.
  • Utilize Agile and SAFe practices to lead documentation and prioritize system requirements.
  • Collaborate across organizations for service design and change management processes.
  • Define performance measures to assess implementation impacts and system improvements.
  • Develop business cases and contribute to technical design sessions for IT governance.

Benefits

  • Comprehensive benefits package for federal employees including health insurance and retirement plans.
  • Access to programs that support work-life balance.
  • Potential for career growth and development opportunities within the federal system.
Full Job Description
Summary

This position is located in the Government Accountability Office, Information Systems and Technology Services, (Information Security Division, Digital & Cloud Division or Enterprise Infrastructure Division). You will serve as an IT Specialist (IT Senior Engineer) and will be responsible for IT engineering for a specific technology such as identity management, Cloud, infrastructure, or an application through collaborating with other ISTS functions and teams and other GAO organizational units.

Duties

Help

As a IT Specialist, PT-2210-4, your typical work assignments may include the following:

  • Designs, installs, maintains, and supports the organization's systems, applications and networks including analyzing system requirements and ensuring that systems will be securely integrated into the GAO environment.
  • Develops and maintains transition plans, roadmaps, and other documentation for system/initiative changes from current to target architectures.
  • Leverages Agile and SAFe practices to lead documentation and prioritization of system requirements, development of system designs, development of transition/sequencing plans, development and execution of detailed quality assurance plans, and development of system security plans and privacy impact assessments.
  • Coordinates and collaborates across the organization in areas that include integrated assessment, service design, change management, transition readiness, quality assurance, operational readiness, and customer support processes.
  • Defines and monitors achievement of performance measures by developing outcome-oriented performance measures to assess the impact of implemented process and system improvements.
  • Develops and presents business cases and participates in technical design sessions and working groups as part of GAO and ISTS IT governance and IT investment processes.


Requirements

Help

Conditions of employment

You must meet all qualification requirements before the announcement closes.

1. You must be a U.S. citizen.

2. You may be required to submit a financial disclosure statement.

3. You must be suitable for federal employment.

4. Registered for Selective Service, if applicable. (www.sss.gov).

5. Completion of a probationary period may be required.

Qualifications

You may qualify at the PT - 4 band level, if you fulfill the following qualification requirement:

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


AND

Specialized Experience:

In addition to the competencies above, applicants at the PT - 4 position must have one year (52 weeks) of specialized experience at the next lower band MS-I, PT-III; CS-III; PE-IIB, or GS-14 grade level (or equivalent) in the Federal Service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position.

Specialized experience is defined as: planning and executing all phases of IT Cloud, infrastructure, or an application utilizing agile and traditional methodologies. Developing system designs for an office. Developing system security plans to execute quality assurance plans and privacy impact assessments.

Additional information

Update your resume so it meets new resume requirements.

Starting on September 27, 2025, federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job.

What is required in the resume?

Resumes submitted for federal jobs are required to have:

  • Contact Information-your name and the best way to contact you.
  • Relevant work experience-Job experience should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how your previous work experience relates to and helps you meet the required qualifications in the GAO job announcement to which you are applying.
  • Education, certifications or licensures-If the job announcement requires any education, certifications or licensures, make sure you include the required information on the resume.


For more information on the how to check the resume for the new 2-page requirement, please go to the Help Center or click the link : USAJOBS Help Center - Update your resume now so it meets new resume requirements

This is not a bargaining unit position.

OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.

Travel and relocation expenses will not be paid for by the GAO.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Similar Jobs

More Jobs at Government Accountability Office

  • IT Specialist
    $95K — $115K *
    Washington, DC 20011 (District Of Columbia County)
    Information Technology
    In-Person
  • Program Manager
    $100K — $120K *
    Washington, DC 20011 (District Of Columbia County)
    Education, Government & Non-Profit
    In-Person

More Information Technology Jobs

Find similar IT Specialist jobs: