The RoleWe are seeking an experienced IT Project Manager to lead and deliver enterprise technology initiatives that directly impact how our business operates across multiple entities.
This role goes beyond project coordination. You will own delivery of complex, cross-functional initiatives spanning Finance, Operations, HR, and other business functions. You'll translate business requirements into executable plans, hold technical teams and vendors accountable, and drive outcomes from initiation through go-live and stabilization.
This role does not require hands-on technical execution. Instead, it requires strong technical fluency - the ability to understand, question, and communicate effectively with IT teams while remaining focused on delivery, alignment, and outcomes.
This position reports to the Director of Process and Change Management.
What You'll Do Project Planning & Delivery - Own the full project lifecycle: initiation, planning, execution, monitoring, and close-out
- Build detailed project plans with clear milestones, dependencies, resource alignment, and measurable outcomes
- Define and manage scope, schedule, and budget with disciplined change control
- Manage multiple concurrent initiatives without compromising delivery quality
- Ensure successful transition from delivery to operations, including training and support readiness
Enterprise Initiative Leadership - Lead cross-functional teams across IT and business units (Finance, HR, Operations, etc.)
- Facilitate structured requirements gathering and process mapping with documented, approved outputs
- Translate business needs into system-driven solutions aligned with technical delivery
- Act as a bridge between business stakeholders and technical teams to ensure alignment on priorities and outcomes
- Drive UAT planning and execution with active stakeholder accountability
- Coordinate cutover planning, data validation, and go-live readiness
IT Accountability & Technical Oversight - Hold IT teams, vendors, and implementation partners accountable using objective delivery metrics
- Review and challenge technical delivery plans, integration approaches, and timeline estimates with a strong understanding of enterprise systems
- Identify risks early (data, integration, environment, dependencies) and drive resolution
- Escalate issues clearly with recommended solutions
- Ensure adherence to architecture standards and delivery practices
Stakeholder & Vendor Management - Serve as the primary point of accountability for project outcomes
- Deliver clear, honest, executive-level status updates
- Lead steering committee meetings focused on decision-making and progress
- Manage vendor relationships and enforce delivery expectations
- Negotiate scope, timeline, and resource trade-offs transparently
Risk, Issue & Change Management - Maintain a prioritized risk and issue register with clear ownership
- Proactively manage and communicate project risks and schedule changes
- Lead structured change management with full impact analysis
- Ensure stakeholders are never surprised by project status
Governance & Process Improvement - Establish and enforce consistent project governance and reporting standards
- Ensure alignment with enterprise architecture and IT operating practices
- Conduct post-implementation reviews and drive continuous improvement
- Contribute to PMO maturity (templates, estimation practices, lessons learned)
What You'll Bring - Bachelor's degree in Information Technology, Business Administration, MIS, Computer Science, or related field
- 5+ years of IT project management experience owning enterprise-scale technology initiatives - not business project coordination with an IT component
- Demonstrated experience delivering at least one of the following initiative types end-to-end:
- ERP implementation or major upgrade (SAP, Oracle, Microsoft Dynamics, NetSuite, Workday, or equivalent)
- CRM platform implementation or migration (Salesforce, Dynamics 365, HubSpot, or equivalent)
- Business process automation or workflow platform rollout (Power Platform, ServiceNow, Nintex, or equivalent)
- Enterprise system integration project connecting business-critical platforms via APIs or middleware
- Data warehouse, BI platform, or enterprise reporting initiative
- HRIS, Finance, or Supply Chain system replacement or modernization
- Experience managing projects that required active engagement with both technical IT teams and non-technical business stakeholders simultaneously
- Proven track record of delivering complex, multi-workstream projects on schedule and within budget
- Experience managing external software vendors and implementation partners through full delivery cycles
- Experience in both structured (Waterfall) and iterative (Agile/Scrum) delivery environments - and the judgment to know when each is appropriate
What We Offer- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
The pay range for this role is:
120,000 - 160,000 USD per year (Remote (United States))
