IT Operations Engineer

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Health and Human Services

Title: IT Operations Engineer

State Role Title: Info Technology Specialist III

Hiring Range: $108,000 - $111,240

Pay Band: 6

Agency: Dept of Med Assistance Svcs

Location: Dept of Medical Asst Services

Agency Website: www.dmas.virginia.gov

Recruitment Type: General Public - G

Job Duties

The IT Operations Engineer provides technical services to include IT operations, end user support, infrastructure and server management, asset management, projects, and internal DMAS agency specific application support.

This position will be responsible for providing IT project leadership and architecting solutions for operational support, geared towards meeting the goals of the IT Services Team and the Information Management Division.

This position serves as a resource to the Agency IT Resource (AITR) by collaborating with multiple vendor resources and meeting all security policies, guidelines and standards for any effort related to the general scope of IT activity within DMAS.

This position is administrative in nature and does not have physical requirements other than normal office work.

The business needs for this position have in office requirements to include but are not limited to internal and external stakeholder meetings and training.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org/

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Considerable knowledge of servers and network infrastructure.

Considerable knowledge of Windows and Linux Operating Systems, Active Directory, AWS, Azure, and cloud environments.

Considerable experience managing multiple IT efforts in a constantly changing environment.

Considerable knowledge of IT Help Desk queue management.

Considerable experience with IT Services provided in a complex, multi-vendor environment.

Considerable knowledge spearheading projects and architecting complex IT solutions.

Working knowledge interpretation and application of federal, state laws/regulations.

Experience in meeting deadlines.

Experience with internal/external stakeholders.

Considerable IT infrastructure services experience in a myriad of IT functions.

Additional Considerations

There are no additional considerations for this position.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the E-Verify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth's Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

Telework arrangements are a privilege and may be rescinded at any time based on performance and/or business need. The agency reserves the right to modify or terminate a telework arrangement, provided that reasonable notice is given to the employee.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

This position requires the submission of a Statement of Economic Interest (financial disclosure).

If you wish to apply for a job with the Department of Medical Assistance Services, an application and/or resume for employment must be submitted electronically through this website. Mailed, faxed, emailed, or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Contact Information

Name: DMAS Talent Acquisition

Phone: 804 - 225 - 4407

Email: [email protected]

Advertised: 29 Jul 2026 Eastern Daylight Time
Applications close: 12 Aug 2026 Eastern Daylight Time

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