IT Manager

Stellar Creative Lab

$100K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Systems Engineering, IT Administration, or IT Leadership, especially in Animation, VFX, Gaming, or Computing startups.
  • Demonstrated leadership experience with direct reports or technical teams, effectively communicating to executive levels.
  • Strong administration skills in both Linux (Rocky9) and Windows OS/Active Directory environments.
  • Proficient in automation and scripting, particularly with Python, Puppet, or Ansible.
  • Practical knowledge of networking layers, firewalls (Fortinet/Arista), VMware, and Docker.

Responsibilities

  • Define and execute the studio's technology roadmap and security strategies.
  • Manage software licensing, vendor relationships, and IT asset inventories.
  • Liaise for TPN and third-party audits, enhancing infrastructure for security compliance.
  • Lead and mentor your IT team, focusing on workflow efficiency and operational documentation.
  • Architect automated deployment pipelines for Linux and Windows using IaC tools.
  • Oversee high-performance storage systems and hybrid cloud infrastructure management.
  • Serve as the senior escalation point for complex technical issues and manage user onboarding.

Benefits

  • Hybrid work schedule with flexible in-office days.
  • Comprehensive health, dental, and vision coverage.
  • Autonomy in shaping the IT architecture for creative projects.
  • Supportive and collaborative work culture without ego.
Full Job Description
The Opportunity:

We are looking for an entrepreneurial, highly capable IT Manager to own, architect, and maintain the entire technology ecosystem across production and software divisions of Stellar..

As a nimble startup, our IT team is lean, focused, and high-impact. Working alongside an IT Systems Administrator, you will lead departmental strategy, manage tech budgets, and drive vendor relationships while remaining deeply hands-on in the terminal, managing networks, writing automation code, and maintaining our physical data centers.

If you are a seasoned IT leader or Senior Systems Architect looking to shape the studio's technology landscape, and you thrive in a fast-paced environment where leadership means getting things done, we want to hear from you.

Key Responsibilities:

Department Leadership & Strategy:
  • Own the IT Function: Define and execute the studio's overarching technology roadmap, infrastructure budgets, and security posture to support scaling studio operations and commercial software delivery.
  • Vendor & Asset Management: Manage software licensing contracts, hardware procurement, vendor relationships, and IT asset inventories.
  • Client Security Compliance: Act as the primary technical liaison for TPN and third-party security audits, implementing necessary infrastructure enhancements to meet strict industry protection standards.
  • Team Supervision: Manage, mentor, and task-manage your IT team, establishing efficient workflows, ticketing priorities, and clear operational documentation

Infrastructure Engineering & Automation:
  • Infrastructure as Code (IaC): Architect and maintain automated deployment pipelines across Rocky9 Linux and Windows Server environments using Puppet, Ansible, and Python.
  • High-Performance Storage & Cloud: Manage high-throughput storage systems (NAS, Linux filers) and hybrid cloud infrastructure (AWS/GCP) for backups, bursting, and containerized workloads (Docker).
  • Networking & Security: Configure and maintain Layer 1 to 3 network architecture (Arista, Fortinet, VLANs, TCP/IP, DNS/DHCP) to support render farms and high-volume asset transfer without bottlenecking artists.

Hands-On Operations & Escalation:
  • Onboarding & Support: Manage hardware distribution and the creation & maintenance of user accounts for all incoming studio staff.
  • Senior Escalation: Serve as the final technical escalation point for complex infrastructure, network, and artist workstation issues via Jira Service Management.
  • Physical Infrastructure: Roll up your sleeves for hands-on data center work, including racking servers, cable management, and hardware maintenance.
  • Software Integration: Handle software installation requests, updates, and infrastructure support for 2D/3D animation pipelines and AI development tools. Partner closely with internal pipeline developers and software engineers for upgrades and tickets

Requirements:

Must Haves & Nice to Haves:
  • 5+ years of progressive experience in Systems Engineering, Senior IT Administration, or IT Leadership (ideally within Animation, VFX, Gaming, or High-Performance Computing startups).
  • Proven Leadership Ability: Prior experience managing direct reports, IT projects, or small technical teams, with the communication skills to translate technical needs into executive-level decisions.
  • Dual OS Expertise: Strong, practical administration skills across both Linux (Rocky9) and Windows OS/Active Directory.
  • Automation & Scripting: Proficient in Python scripting and configuration management tools (Puppet or Ansible).
  • Networking & Virtualization: Practical working knowledge of Layer 1 to 3 networking, firewalls (Fortinet/Arista), VMware, and Docker.

Startup Mindset & Physical Requirements
  • Resourceful & Adaptable: Thrives in a lean environment where priorities can shift quickly; willing to handle high-level strategic planning and day-to-day fixes in the same afternoon.
  • Physical & Logistics: Ability to lift and rack server nodes (up to 50 lbs) in our data center. Must hold a valid Driver's License and have reliable transportation for periodic visits to our non-transit-accessible co-location facility.
  • Legal Eligibility: Legally entitled to work in Canada, B.C.
Why Join Stellar?
  • Hybrid Work: Flexible schedule with 2 to 3 days per week in our Vancouver office.
  • Comprehensive Benefits: Extended health, dental, and vision coverage.
  • High Ownership: Complete autonomy to shape the IT architecture powering award-winning creative projects and industry-changing software tools.
  • Culture: A supportive, collaborative, and ego-free environment where technical expertise fuels creative magic.
  • Compensation: The salary range for this position is between $100,000 and $120,000 CAD, based on your level of experience.

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