Key Responsibilities- Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support
- Oversee IT infrastructure, including networks, servers, cloud services, and telecommunications
- Manage and mentor US-based IT teams, contractors, and service providers to foster accountability and growth
- Act as a primary technology partner for business leaders, translating needs into practical solutions
- Plan and execute technology projects, upgrades, and business-driven initiatives
- Support cybersecurity, compliance, and risk management efforts aligned with governance policies
- Monitor technology budgets and identify opportunities for efficiency and service improvement
- Collaborate with corporate teams to promote innovation and standardization
Skills and Qualifications- Minimum 5 years progressive experience in IT operations, infrastructure, and team leadership
- Strong knowledge of Microsoft 365, Azure, endpoint and identity management, and cloud technologies
- Experience managing multi-site or distributed support teams in service-oriented environments
- Deep understanding of cybersecurity, risk management, compliance, and IT governance
- Excellent communication and problem-solving skills with ability to align technology to business needs
- Bachelor's degree in IT, Computer Science, Business, or related field; relevant certifications a plus
Benefits & Work Environment- Comprehensive health, dental, vision, life, and disability insurance
- Generous paid time off to support work-life balance
- Dynamic, supportive team culture focused on continuous improvement
- Opportunity to lead impactful technology initiatives across multiple locations
- On-site work with periodic travel to support operations and projects
Location: WA - Seattle
If you are a motivated IT professional ready to take on a leadership role with PalAmerican, apply now and become a key player in our technology-driven success!
Work scheduleBenefits- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
