IT Lab Systems Support Specialist

Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active DoD Secret clearance required.
  • H.S. Diploma or GED.
  • IAT Level II certification (Security+) required within 60 days of starting.
  • 5 years of experience in hardware/software systems planning and maintenance.
  • Experience managing accounts and system access.

Responsibilities

  • Provide customer support for IT hardware/software installation.
  • Configure lab IT hardware/software.
  • Perform routine maintenance on lab equipment.
  • Conduct operational tests to ensure reliability.
  • Troubleshoot IT hardware/software issues.
  • Manage account access to lab equipment.
  • Maintain detailed records of configurations and troubleshooting steps.

Benefits

  • Investment in employee training, certification, and education.
  • Support for career growth with a small company environment.
  • Full-time day shift, Monday to Friday.
  • Paid relocation assistance available.
  • Competitive paid vacation package with 11 paid federal holidays.
  • High-quality, low-deductible healthcare plans offered.
  • Pet insurance available.
  • Competitive 401K package.
Full Job Description
RMC is hiring an IT Lab Systems Support Specialist to support our customer in Dahlgren, VA.

The selected applicant will:
  • Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.
  • Configure IT Hardware and Software in lab to support customer needs.
  • Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment.
  • Conduct operational tests on lab equipment to ensure system availability and reliability.
  • Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment.
  • Manage account access to lab equipment.
  • Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information.
  • Communicate technical information clearly and concisely to both technical and non-technical audiences.


Requirements
  • Active DoD Secret clearance is required to start.
  • H.S. Diploma or GED
  • IAT Level II (Information Assurance Technical) or higher DOD 8140 under specialty area 45(Security+) within 60 days of start.
  • Five (5) years of experience with demonstrated ability to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.
  • Demonstrated ability to: plan or schedule the installation of new or modified hardware, operating systems and applications software; manage accounts, access to systems and equipment; maintain systems configuration; and manage the installation and integration of systems fixes, updates and enhancements.


Desirable
  • Experience with Linux

Benefits

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees.

RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $85,000 to $115,000 annually.

About Resource Management Concepts, Inc.

Resource Management Concepts, Inc. Careers

Joining Resource Management Concepts, Inc. presents an unparalleled opportunity to advance one's career amidst a team of professionals dedicated to innovation and excellence. As a leader in providing high-quality technical solutions, Resource Management Concepts, Inc. is the perfect place for talented individuals looking to make a significant impact in their professional lives.

Explore Job Opportunities

Resource Management Concepts, Inc. offers a variety of job opportunities that cater to a range of skills and interests. Each position is designed to challenge team members while providing them with the chance to grow both personally and professionally. From technical roles to leadership positions, Resource Management Concepts, Inc. ensures that every team member can find a path that best suits their career ambitions.

Internship Programs

Students and recent graduates can gain invaluable experience through an internship at Resource Management Concepts, Inc. These positions are crafted to bridge the gap between academic understanding and practical professional experience, providing a robust platform for growth and learning in a real-world setting.

Commitment to Diversity and Inclusion

Resource Management Concepts, Inc. believes that diversity drives innovation. The company is committed to creating an inclusive environment where diverse voices are heard and valued. Through diversity training and leadership programs, the company fosters a culture of openness and respect that enhances team performance and creativity.

Benefits and Culture

Resource Management Concepts, Inc. is dedicated to supporting its employees by offering a comprehensive benefits package that addresses health, financial security, and work-life balance. The company culture is built on a foundation of respect, integrity, and collaboration, making Resource Management Concepts, Inc. not just a great place to work, but a community.

Professional Growth and Development

Employees at Resource Management Concepts, Inc. are encouraged to continuously develop their skills through professional development opportunities and leadership training programs. The company supports career advancement through internal promotions and networking opportunities, ensuring that every employee has the resources to succeed.

Hiring Process

The hiring process at Resource Management Concepts, Inc. is designed to be transparent and efficient, starting from the initial application to the final interview. Candidates are encouraged to showcase their skills and experience in their resumes and during interviews, where they meet with current team members who are eager to welcome new talents to the company.

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Join the Team

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Networking and Career Insights

Engage with Resource Management Concepts, Inc. through various professional networks. Gain insights into the company's innovative projects and team dynamics, and see how Resource Management Concepts, Inc. is a leader in fostering professional growth and technological advancement. Resource Management Concepts, Inc. is not just a company—it's a place where careers are nurtured, innovation thrives, and opportunities abound.
Learn more about Resource Management Concepts, Inc.

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