seeks a skilled IT Hardware Engineer to support the procurement, configuration, deployment, and lifecycle management of desktop, laptop, server, and peripheral hardware across a network of technical communications facilities.
Location: Washington, DC metro area, with travel to program locations.
Security Clearance: Current Top Secret with SCI-eligibility and Special Access Programs (SAP) eligibility.
Travel: 25-50% travel to support activities across multiple program locations.
Certifications: ITIL Foundation certification, OR demonstrated familiarity with ITSM frameworks.
Salary Range: $125,000-155,000
MissionThis individual will work closely with the Systems Engineer/Endpoint Lead and site teams to ensure hardware readiness, compliance, and reliability across program locations, including classified and SAP environments.
Qualifications- 3+ years of IT hardware engineering, deployment, or field support experience.
- Bachelor's degree in a related field or equivalent experience.
- Experience supporting classified or federal systems environments.
- Experience supporting Special Access Program (SAP) facilities, systems, or environments.
- Hands-on experience with desktop/laptop imaging, hardware break/fix, and asset lifecycle management.
- Ability to lift/move IT equipment and perform physical installation tasks as needed.
- Familiarity with the Risk Management Framework (RMF) and NIST SP 800-37/800-53 security authorization processes as they apply to classified hardware environments.
- Familiarity with ICD 705 physical security standards as they apply to SCIF and SAP facility hardware requirements, including greenfield buildout environments.
Nice to Have: - Relevant certifications (e.g., CompTIA A+, Network+, Security+, Dell/HP hardware certifications).
- Experience with endpoint management and imaging platforms (e.g., SCCM, MECM).
- ITIL Foundation certification, OR demonstrated familiarity with ITSM frameworks, including experience with enterprise ticketing and asset management platforms (e.g., ServiceNow, Remedy).
Primary duties include: - Procure, configure, image, and deploy desktops, laptops, servers, and peripheral hardware in accordance with established standards.
- Perform hardware installation, upgrades, break/fix repair, and preventive maintenance across facility locations.
- Maintain accurate hardware inventory, asset tags, and lifecycle/refresh documentation.
- Support rack and stack, cabling, and physical installation of hardware in data center, SCIF, and SAP facility environments.
- Diagnose and resolve hardware-related incidents, escalating complex systems issues to the Systems Engineer/Endpoint Lead as needed.
- Coordinate with facility security officers (FSOs) to ensure hardware handling, transport, and disposal comply with classified and SAP environment requirements.
- Support hardware configuration and integration for cross-domain solutions (CDS), ensuring equipment meets physical and logical security requirements for approved cross-domain transfer capability
- Support VTC endpoint hardware setup and peripheral integration for classified and unclassified conference rooms across all sites, including multi-tier AV configurations.
- Assist with hardware compliance documentation to support RMF/NIST SP 800-37/800-53 authorization activities.
- Support deployment and integration of IT service management (ITSM) toolsets, including ticketing and asset management platforms, as part of the enterprise NOC/SOC operations model.
Current Top Secret clearance with SCI-eligibility and SAP-eligibility are required for this position. Only applicants with a current security clearance will be considered. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Special Access Program (SAP) Eligibility: Candidates must successfully complete security screening related to foreign contacts, foreign interests, foreign travel, personal conduct, and financial responsibility as part of the SAP access determination process.
BenefitsWe offer a comprehensive benefits package for Full-time Employees to include the following:
- Health, dental, vision insurance.
- Generous paid vacation and holiday leave.
- Flexible Spending Account (medical and dependent).
- 401(k) with employer match.
- Life insurance.
- Short-term and long-term disability.
- Tuition assistance and professional development opportunities.
