The IT Engineer is responsible for the design, implementation, administration, and optimization of Apex's technology infrastructure. This role encompasses systems engineering, network management, cloud operations, cybersecurity practices, and cross-functional project delivery. Unlike help desk or support roles, this position will focus on architecture, engineering solutions, and infrastructure lifecycle management.
Key Responsibilities- Provide hands-on engineering, administration, and troubleshooting of systems, servers, networks, endpoints, and cloud infrastructure.
- Build, configure, maintain, and troubleshoot physical and virtual servers from initial deployment through ongoing management.
- Administer and troubleshoot Windows, macOS, iOS, Android, and Linux environments, including various Linux distributions.
- Design, configure, maintain, and troubleshoot LAN, WAN, VLANs, Wi-Fi, VPNs, routing, switching, firewalls, and network policies.
- Administer and support Microsoft 365, SharePoint, Entra ID, Intune, Jira/Confluence, and Slack environments.
- Design, deploy, and manage cloud infrastructure.
- Evaluate solutions, recommend the best approach, and implement fixes while minimizing operational impact.
- Develop and maintain automation and administrative scripts using PowerShell, Bash, and Python.
- Lead or participate in IT infrastructure projects and ensure assigned projects are completed promptly, accurately, and within established requirements.
- Provide Tier 3 technical support and assist other IT teams with complex infrastructure issues.
- Document configurations, troubleshooting procedures, solutions, and project changes.
Required Skills & Qualifications- Strong hands-on technical engineering and troubleshooting experience.
- In-depth knowledge of Windows, macOS, iOS, Android, and various Linux operating systems.
- In-depth knowledge of server deployment, configuration, administration, and troubleshooting, including the ability to build servers from the ground up.
- In-depth networking knowledge, including LAN, WAN, VLANs, Wi-Fi, VPN, routing, switching, firewalls, and network policies.
- Strong troubleshooting skills with the ability to dig into complex issues, identify root causes, and develop multiple solutions.
- Experienced with Microsoft 365, SharePoint, Entra ID, Intune, Jira/Confluence, and Slack.
- Experienced with Microsoft Azure and AWS, including AWS GovCloud environments.
- Proficiency with PowerShell, Bash, and Python scripting.
- Ability to manage multiple technical projects and complete assignments promptly.
- Strong analytical, problem-solving, documentation, and communication skills.
Education Requirement- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field is required.
Experience Requirement- 5-7 years of progressive hands-on experience in IT engineering, systems administration, network engineering, or a related technical discipline.
Additional Requirements- Must be a US Citizen
- Must hold an active TS/SCI Security Clearance
- Must be willing to work full-time on-site in the Playa Vista of Los Angeles
