Vail Resorts

IT Chief of Staff - Director of Special Projects

Vail Resorts • $150K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant work experience in IT, with a focus on strategic project management.
  • Strong leadership skills with the ability to lead through influence.
  • Proven experience working with C-level executives and senior leadership.
  • Exceptional executive communication and business storytelling abilities.
  • Detail-oriented with strong analytical problem-solving skills.
  • Strong interpersonal skills, adaptable to diverse cultures and organizations.

Responsibilities

  • Run the Office of the CIO, ensuring smooth operations and prioritization.
  • Lead the IT Strategic Projects team and develop direct reports.
  • Oversee the department's capacity management process and transition to centralized PMO.
  • Support talent reviews and long-range planning processes within IT.
  • Act as a sounding board for the CIO, providing input on departmental efforts.

Benefits

  • Free ski passes for employees and discounted lift tickets for friends and family.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) Retirement Plan.
  • Employee Assistance Program.
  • Excellent training and professional development opportunities.
  • Health Insurance options including medical, dental, and vision (for eligible employees).
  • Free ski passes for dependents.
Full Job Description
Job Summary:

The Information Technology (IT) Chief of Staff at Vail Resorts has influence over three key areas: creating leverage for the Chief Information Officer (CIO) and the IT leadership team, overseeing the Office of the Chief Information Officer (OCIO), and leading the IT Strategic Projects team. This role reports directly to the CIO.

This role creates leverage for the CIO by acting as the primary driver of CIO priorities and the IT department strategic agenda through the management of an efficient and disciplined management operating system. The IT Chief of Staff will act as a sounding board for the CIO and provide candid input and an independent perspective on all department and Company efforts. This role will also coordinate leadership communication within IT, including planning and facilitating leadership meetings to achieve desired business outcomes. This role will ensure the department's alignment with enterprise goals, processes and programs, and represent IT among the most senior leaders at Vail Resorts to deliver cross-functional enterprise priorities.

Job Specifications:

  • Starting Wage: $150,000 - $180,000 + Annual Bonus + Equity

  • Employment Type: Year Round

  • Shift Type: Full Time hours available

  • Minimum Age: At least 18 years of age

  • Housing Availability: No


Job Responsibilities:
  • The Chief of Staff will run the Office of the CIO, ensuring smooth operations, governance and prioritization of the CIO's time. This person will engage broadly and deeply in department operations and culture, allowing them filter information for the CIO, anticipate focus areas for the CIO, and quickly connect information and people to drive results. This role will oversee the CIO's Senior Administrative Assistant.
  • The Chief of Staff will also lead the IT Strategic Projects team and actively develop two additional direct reports to ensure successional support, an IT Senior Resource Manager and IT Program Manager.
  • This role will oversee the implementation of the department's capacity management process in support of the Company's strategic initiatives, which includes overseeing the strategic development and phased approach to transition towards a more centralized IT department Program Management Office (PMO). Additional responsibilities include supporting the team and key business partners to plan and execute IT annual processes such as talent reviews and capital and operational long-range planning.
  • The ideal candidate will be a brave, ambitious, and passionate leader with high emotional intelligence and strong self-awareness


Job Requirements:
  • 10+ years of relevant work experience, including strong project management skills, and proven ability to successfully lead and oversee critical projects and multi-faceted efforts
  • Highly resourceful individual with the ability to lead through influence, drive for results, continuously adapt to changes, and make strong, sound decisions amidst ambiguity
  • Experience working effectively with C-level and other senior leadership teams in a business environment
  • Strong written and verbal executive communication and business storytelling skills
  • Orientation to quality and attention to detail
  • Possesses strong interpersonal and relationship building skills with adaptability to work with people from various cultures and areas of the business; builds and maintains a comprehensive and well-developed network with highly effective working relationships
  • Strong analytical skills with the ability to identify and understand complex problems, make decisions, create plans and solutions, and act


The expected Total Compensation for this role is $150,000 - $180,000 + Annual Bonus + Equity. Individual compensation decisions are based on a variety of factors.

Job Benefits
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development

Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Vail Resorts offers a 'Hybrid' work environment for Broomfield-based roles where employees must live within 50 miles of the Broomfield office and work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

About Vail Resorts

Vail Resorts is a mountain resort company that operates ski resorts and hotels in North America. The company was founded in 1997 and is headquartered in Broomfield, Colorado. Vail Resorts' ski resorts include Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood, Stowe, Okemo, Mount Sunapee, and Whistler Blackcomb. The company also operates hotels and other lodging properties in these locations. Vail Resorts has a market capitalization of over $10 billion and generated over $2 billion in revenue in 2020.
Learn more about Vail Resorts
Size
6,100 employees
Market Cap
$9.6 billion
Industry
Net Income
-$7 million
Founded
1992
5 Year Trend
+5.8%
Revenue
$1.5 billion
NASDAQ

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