Work Schedule

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Job Responsibilities:
• Own and cultivate strategic relationships between the BRM function and partners to stimulate demand and drive value.
• Develop deep domain knowledge of partner organizational functions and establish cross-functional relationships.
• Educate partners on the BRM purpose, emphasizing powerful communication and effective collaboration.
• Collaborate with leaders to evaluate and shape initiatives for strategic value.
• Focus on value creation over solutions, identifying new opportunities through industry trends.
• Monitor initiative progress, ensuring alignment with expectations and strategic objectives.
• Validate that organizational purpose supports desired results through business case development and financial awareness.
• Strategize with partners to create future roadmaps that converge organizational strategic direction into unified objectives.
• Collaborate actively in maturing the BRM discipline and developing best practices.
• Evolve BRM artifacts, including Strategic Relationship Plans, Value Plans, and other key documents.

Minimum Qualifications:
• Bachelor's Degree in Information Technology or related field
• 5 or more years of experience in roles involving direct interaction and high influence with senior leadership, both internal and external. Demonstrates the ability to rapidly build rapport and trust across all departments, creating alignment among disparate senior stakeholders to commit to key talent initiatives.

Preferred Qualifications:
• Business Relationship Management Professional (BRMP®) certification.
• 10 or more years of experience in roles involving direct interaction and high influence with senior leadership, both internal and external. Demonstrates the ability to rapidly build rapport and trust across all departments, creating alignment among disparate senior stakeholders to commit to key talent initiatives.
• 5 or more years of experience in commercial laboratory operations.

Additional Job Standards:
• Exhibits excellent communication and interpersonal skills, with the ability to translate technical concepts to non-technical stakeholders.
• Displays strong analytical and problem-solving abilities, with a track record of delivering innovative and pragmatic solutions.
• Possesses project management skills, with the ability to handle multiple priorities and meet deadlines in a fast-paced environment.
• Familiarity with IT systems, infrastructure, and processes, including enterprise applications, networks, data centers, and security is preferred but not required.
• Exceptional leadership skills in driving change collaboratively.
• Strong communication skills in writing, speaking, and presenting.
• Masterful relationship-building and team collaboration abilities.
• Skilled in conflict negotiation and problem-solving.
• Strategic thinker with a focus on purpose, value, and results.
• Experience in connecting strategy to execution and assessing risk tolerances.
• Ability to travel ~20% as needed.

The purpose of Business Relationship Management (BRM) is to cultivate and maintain strategic partnerships with business executives and senior management, fostering trust and collaboration through a consultative approach. Our mission is to ensure that project teams deliver strategic value throughout the demand, planning, and delivery phases of initiatives.

The BRM serves as a trusted advisor and the single point of contact for lines of business, guiding them through IT projects, IT processes, system conversions, and change initiatives. By proactively educating business partners about technology opportunities and risks, we aim to build competitive advantages and enhance operational efficiency.

We are committed to optimizing IT resources to meet business needs while effectively communicating and advocating for business goals within the IT organization. By envisioning solutions and aligning technology with business strategies, the BRM shapes the IT portfolio to drive superior outcomes.

Our role is pivotal in supporting cross-functional collaboration. Through deep understanding of our partners' strategies, we strive to create an environment of shared ownership, creativity, and authenticity, ultimately leading to meaningful results and continuous improvement across the organization.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.