Intact Financial Corporation

IT Business Analyst Senior, Intact Lab

Intact Financial Corporation$94K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience as a Business Analyst in web environments
  • Strong knowledge of REST API and a good understanding of GraphQL
  • Technical proficiency; familiarity with Kotlin is preferred, Java is acceptable
  • Bilingual in French and English for inter-team communications
  • Eligible to work in Canada, without the need for prior Canadian work experience

Responsibilities

  • Facilitate communication between Development, Quality Assurance, IT teams, and business partners
  • Gather and formalize needs for the Mock Server from Dev/QA teams
  • Define user journeys for UI and API management of mock data scenarios
  • Write user stories and acceptance criteria for testing REST and GraphQL APIs
  • Collaborate on functional and technical decisions regarding WireMock
  • Contribute to acceptance testing strategies and validate mock scenarios

Benefits

  • Annual bonus plan with potential for up to double the target based on performance
  • Employee Share Purchase Plan (ESPP) with company matching
  • Flexible and secure pension offerings including a defined benefit plan
  • Encouragement for candidates outside the stated salary range to apply
  • Focus on teamwork and shared success culture
Full Job Description

As a Technical Business Analyst, you will play a key role as an interpreter and facilitator between the Development, Quality Assurance, IT teams, and business partners. You will be part of a small team whose mission is to create and continuously improve a test data management and testing capability tool to make our Development and Quality Assurance teams faster, more autonomous, and more efficient.

The product covers two complementary components:

  • Test data management and creation, including the creation of anonymized insurance policies via internal tools to be enhanced.

  • A WireMock-based Mock Server, usable through a UI interface or via the backend (API), enabling REST and GraphQL responses to be mocked in order to stabilize and speed up testing (integration, E2E, regression).

Our solution is developed in Kotlin (a Java background is sufficient to succeed in the role).

What you'll do here:

In addition to classic BA activities:

  • Gather and formalize the needs of Dev/QA teams for the Mock Server: use cases (dynamic mocks, matching rules, scenarios, latency, errors, versions), governance, and best practices.

  • Define UI and API (backend) user journeys: creating/managing mocks, enabling/disabling, environment-based management, sharing and reuse.

  • Write user stories and acceptance criteria covering REST and GraphQL (queries, headers, payload, variables, status codes, timeouts).

  • Collaborate with developers to frame functional/technical choices around WireMock (templates, mappings, priorities, recordings, etc.) and ensure alignment with QA needs.

  • Contribute to the acceptance testing strategy and to validating mock scenarios (including happy path + error cases).

What you bring to the table:
  • Experience in a web environment and understanding of API integrations.

  • Strong knowledge of REST and a good understanding of GraphQL (or a strong ability to ramp up).

  • Comfortable in a technical context; Kotlin is a plus, Java is sufficient.

  • Bilingualism (French and English) - Need to interact regularly with colleagues from across the country.

  • No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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