IT Business Analyst III (61031780)

State of South Carolina

$67K — $121K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field
  • 3 years of experience in computer system development
  • Valid motor vehicle operator's license required
  • Experience in business analysis and process documentation
  • Strong understanding of enterprise applications and governance practices

Responsibilities

  • Analyze business operations and recommend technology solutions
  • Document requirements and enhance operational processes
  • Configure enterprise applications to support agency objectives
  • Develop reports and dashboards for decision-making
  • Collaborate with vendors and technical teams for application support
  • Conduct user training and maintain documentation
  • Participate in compliance activities and access reviews

Benefits

  • Health and dental insurance with prescription coverage
  • Retirement and savings plan options
  • Paid vacation and sick leave
  • Tuition assistance and discounts on purchases
  • Flexible work schedules and telecommuting options
Full Job Description
Salary: $67,728.00 - $121,890.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 192303
Agency: Department of Transportation-Headquarters
Opening Date: 08/31/2026
Closing Date: 9/14/2026 11:59 PM Eastern
Class Code:: AM05
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC06
Hiring Range - Min.: $67,728.00
Hiring Range - Max.: $121,890.00

Job Responsibilities

Serves as a Business Analyst responsible for analyzing business operations, administering and configuring enterprise applications, and ensuring technology solutions effectively support agency business processes.

Partners with business units to analyze operational processes, identify business needs, document requirements, and recommend technology-enabled solutions. Conducts business process reviews, facilitates stakeholder discussions, documents workflows and business rules, and recommends improvements to enhance efficiency, effectiveness, compliance, and service delivery. Assists in the development of business cases, process documentation, and implementation plans for system enhancements and technology initiatives.

Administers and configures assigned enterprise applications to support business operations and agency objectives. Maintains application settings, workflows, business rules, user roles, security permissions, notifications, and configuration changes. Ensures application usage aligns with established business processes, agency policies, cybersecurity requirements, records management standards, and data governance practices. Participates in access reviews, audits, and compliance activities.

Develops and maintains reports, dashboards, queries, scripts, and automated processes that support business operations and decision-making. Performs data analysis, validation, and quality reviews to ensure information accuracy and consistency. Assists with application integrations, data exchanges, and automation initiatives that improve operational efficiency and reduce manual processes.

Coordinates with software vendors, business users, and technical teams to support application upgrades, enhancements, issue resolution, and system implementations. Participates in testing, change management activities, user acceptance testing, training, and communication efforts. Provides application support and serves as a functional resource for assigned business systems.

Develops and maintains business process documentation, standard operating procedures, user guides, configuration documentation, training materials, and knowledge base articles for assigned applications and business processes. Conducts user training and knowledge transfer activities to promote effective system utilization and adherence to established business processes, policies, and procedures. Ensures documentation remains current and reflects system enhancements and process improvements.

Performs other related duties as assigned.
Minimum and Additional Requirements

A bachelor's degree in computer science or a related area and three (3) years of experience in computer system development and modification; or an approved acceptable equivalence. A valid motor vehicle operator's license is required.

The physical demands for the essential functions includes sitting or standing at a desk for an extended periods and working on a computer. May be required to lift up to 30 lbs. May be required to work outside normal business hours.
Additional Comments

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Are you a current SCDOT employee? Your work experience with SCDOT should be reflected on the application in the work history section. Failure to accurately reflect work history may result in non-selection.
  • Yes
  • No

02

Are you a former SCDOT employee? Your work experience with SCDOT should be reflected on the application in the work history section. Failure to accurately reflect work history may result in non-selection.
  • Yes
  • No

03

Please indicate the highest level of education you have attained. If you have not completed high school, please indicate the highest grade you completed.
04

What class driver's license do you possess?
  • Class A (CDL)
  • Class B (CDL)
  • SC Class C
  • SC Class D
  • Other State Driver's License
  • None

05

How did you find out about this vacancy at the South Carolina Department of Transportation? Please check all that apply.
  • Job/Career Fair
  • Referred by current SCDOT employee
  • SCDOT presentation
  • Sign or billboard
  • Bumper sticker/magnetic sign
  • Facebook or Twitter post
  • Internship
  • Newspaper Ad
  • Radio Ad
  • Television Ad
  • Trade Journal
  • Referred from Vocational Rehab
  • Referred from Department of Employment and Workforce
  • Jobs.SC.Gov webpage
  • Other

06

If you selected "other" please explain how you found out about the vacancy at the South Carolina Department of Transportation.
07

If you were referred by a current SCDOT employee, what is their name?
08

I understand that I must complete the state application to include current and previous work history and education. A resume cannot be submitted for completed work history and education sections of the employment application.Only information contained within this application will be used to determine my qualifications for this position or for any other employment consideration should I be the selected candidate. I have read and acknowledged this statement.
  • Yes
  • No

09

My failure to accurately and completely describe my work experience may prevent my application from being forwarded to the hiring manager. I understand and acknowledge this statement.
  • Yes
  • No

Required Question

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