IT Applications Engineer

Blue Cross of Idaho Health Service, Inc.

$78K — $144K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science/related field or equivalent experience
  • 2+ years of relevant IT, engineering, or analyst experience preferred
  • Familiarity with AI tools, especially Claude
  • Experience with Agile methodologies
  • Knowledge of health insurance systems
  • Proficiency in Facets, ServiceNow, Jira, and SQL

Responsibilities

  • Engineer and manage software systems and technical infrastructure
  • Research and troubleshoot various systems and technologies
  • Monitor application performance to prevent operational issues
  • Develop automation tools for software deployment processes
  • Create and maintain automated test scripts
  • Participate in the full development lifecycle, from analysis to implementation
  • Document software functionality and analyze code for errors

Benefits

  • Hybrid work location with potential for fully remote options
  • Comprehensive medical, dental, and vision insurance
  • 401(k) matching and non-contributory retirement plan
  • Paid time off, holidays, and community service days
  • Education reimbursement and employee assistance plan
  • Adoption assistance and paid family leave programs
  • Short and long term disability insurance
Full Job Description
Our IT Applications Engineers design, develop, maintain, support, document, test, and/or debug new and existing software systems, applications, and/or technical infrastructure related to membership and billing.

Location: this position offers a hybrid work location (onsite at Meridian Idaho campus and local WFH). For candidates outside of Idaho, there may be opportunity for fully remote work location within the Mountain West.

Education must meet one of the following requirements:
  • Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years' relevant work experience is equivalent to one-year college)
  • Applicable certification(s) as defined by the leader + 2 years additional experience
  • Associate's Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience


Required Experience: preference for minimum 1-2/+ years relevant technical, IT analyst, and/or IT engineering experience to include skills and abilities such as:
  • AI Tools, such as Claude
  • Working within Agile practice framework
  • Prior health insurance knowledge
  • Facets knowledge
  • ServiceNow experience
  • Jira experience
  • SQL experience


Your day may look like:
  • Engineers, configures, monitors, manages, and troubleshoots software systems, applications, and/or technical infrastructure.
  • Researches, implements, monitors, manages, patch, and troubleshoot various systems, software, and/or technologies.
  • Monitors application performance by anticipating and correction operational issues before occurrence.
  • Develops tools and/or scripts to support and improve current software, systems, or technology build and release process and continuous integration and delivery initiatives.
  • Automates software deployment processes and develops automation tools. Ensures the integrity of the builds and artifacts.
  • Creates test processes and procedures used to ensure that software operates within defined requirements.
  • Implements test plans, automation, and validation strategies.
  • Develops and maintains automated test scripts to reduce repetitive manual testing.
  • Participates in full development lifecycle including requirements analysis and design.
  • Writes technical specifications based on conceptual design and stated business requirements.
  • Supports, maintains, and documents software functionality.
  • Analyzes code to find causes of errors and revises programs.
  • May review solution performance and continually assess health of software, systems, and/or technologies. Tracks and drives awareness to operational and technical risks


As of the date of this posting, a good faith estimate of the current pay range is $78,064 to 117,095 (Engineer I); $96,183 to $144,275 (Engineer II). The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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