Full Job Description
Role Summary
MetaPhase Consulting is currently supporting the Department of Homeland Security's (DHS) Cybersecurity and Infrastructure Security Agency (CISA) through CISA's new international program. The goal of CISA International is to work with foreign partners to build U.S. capacity - and strengthen global capacity - to defend against cyber incidents; enhance the security and resilience of critical infrastructure; identify and address the most significant risks to the national critical functions; and provide seamless and secure emergency communications. This contract supports CISA International as it focuses its engagement on four lines of effort that coincide with the approach to international partnerships: (1) operational cooperation, (2) capacity building, (3) stakeholder engagement and outreach, and (4) shaping the policy environment.
In support of this project, MPC is seeking an International Travel Support Consultant with three (3) years of experience to support the agency's international travel support needs and a variety of stakeholder engagement activities. They will provide hands-on support to the team in implementing and managing a series of programmatic growth activities aimed at growing the agency's presence and support overseas with various government counterparts. They will serve as the point person for CISA delegations traveling overseas, spearheading the requests throughout the lifecycle of the travel approval process. They will also assist team members, providing regular sessions to educate staff on the international travel processes, and work to integrate requests into the tracking system for future travelers.
What You Will Be Doing
37Cultivate and manage relationships with agency travelers and their back-stops.
37Support critical work-streams, including data analysis and reporting, and internal and external communications in support of international travelers, including multi-member delegations
37Strong communicator with the ability to interface with all travelers, including senior audience and field questions and inquiries in a balanced and professional manner.
37Strategize with client leadership to plan, develop, and implement concepts and strategies in support of international travel process improvements
37Plan and logistically support bilateral and multilateral travel delegations including passport and visa requirements, trip approvals, pre-trip training, and other agency travel requirements
37Support critical work-streams, including reporting, internal and external communications, including written materials, in support of international engagement activities, data analysis, and strategic planning
37Strategize with client leadership to plan, develop, and implement concepts and strategies in support of international projects and initiatives
What We Need From You (Required)
37Minimum bachelor's degree in related field
37A minimum of three (3) years of experience supporting administrative functions.
37Exceptional customer service and communication skills.
37Strong organizational skills and ability to juggle many tasks at once.
37Must have the ability to obtain CISA suitability. U.S. Citizenship required (NO EXCEPTIONS).
Work Location
Arlington - Hybrid
Travel
Up to 10%
Education Level
B.S. or B.A. or commensurate years of experience (e.g. someone who was in the military)
Clearance Level
None; U.S. Citizenship required (NO EXCEPTIONS