Salesforce

Internal Communications Senior Lead

Salesforce$143K — $216K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of communications experience in fast-paced environments
  • Proven leader of complex, enterprise-wide communications programs
  • Strong executive presence to engage effectively with senior executives
  • Ability to educate and influence stakeholders on communication strategies
  • Excellent writing and editing skills, capturing executive voice
  • Strong project management skills for multi-stakeholder initiatives
  • Self-starter who thrives under tight deadlines and limited resources

Responsibilities

  • Develop and execute impactful communications for the CSM COE
  • Create executive-level talking points and briefing materials
  • Maintain consistent messaging frameworks aligned with company strategy
  • Manage the organizational communications calendar and prioritize opportunities
  • Write and edit diverse content including blog posts and internal messages
  • Craft compelling narratives for complex business initiatives
  • Build strong relationships with cross-functional teams for aligned messaging

Benefits

  • Comprehensive benefits supporting work-life balance
  • Resources for personal and professional growth
  • Opportunities to collaborate with innovative teams
  • Support system to accelerate your impact in the role
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

Salesforce is hiring an experienced executive communications professional to lead communications programs for our CSM COE. This person will drive communication planning and execution, collaborating across matrixed stakeholders and teams. We’re looking for a strategic thinker who can build strong relationships across our company, connect ideas and information from a broad landscape, and get the job done. Strong writing skills are a must to deliver and land relevant, authentic multi-channel narratives.


Primary Responsibilities

Strategic Communications

  • Develop and execute high-impact communications for the CSM COE that drive business goals
  • Develop executive-level talking points, presentations, and briefing materials for internal and external engagements
  • Create and maintain consistent messaging frameworks aligned with company strategy and values
  • Manage organizational communications calendar, prioritize opportunities, and develop integrated communications strategies for Account Success

Content Development

  • Write and edit talk tracks, blog posts, internal messages, and social media content for senior leaders
  • Craft compelling narratives that effectively communicate complex business initiatives
  • Create presentation materials for all team calls, leadership sessions, and external events (as needed)

Stakeholder Management

  • Build strong relationships with cross-functional teams to ensure aligned messaging
  • Collaborate with ES, Marketing, and Customer Success Communications teams
  • Partner with executive assistants to manage speaking calendars and commitments
  • Provide strategic counsel to leadership on communications opportunities and risks

Requirements
  • Highly organized and energetic leader with at least 10+ years of communications experience
  • Proven track record of leading complex, enterprise-wide and cross-functional communications programs in a fast-paced environment
  • Strong executive presence and the ability to confidently engage with seasoned executives.
  • Ability to educate stakeholders on communications strategies and influence decision making
  • Excellent writing, editing, and content development skills, with experience capturing an executive’s unique voice and crafting messaging on their behalf
  • Strong project management skills, able to drive complex, multi-stakeholder announcements and initiatives
  • Experience working in fast-paced, high-growth environments, with the ability to prioritize, manage multiple projects, and pivot as needed
  • Excellent verbal and written communication and project management skills and attention to detail
  • Self starter, with proven ability to work under tight deadlines with limited resources

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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