PPL Corporation

Intermediate Product Analyst

PPL Corporation • $70K — $95K *
Providence, RI 02902In-Person
Energy & Utilities
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Over 2 years of relevant experience.
  • Passion for digital technology and problem-solving.
  • Strong analytics skills for tech solutions.
  • Ability to collaborate with agile teams and unblock issues.
  • Knowledge of large-scale business operations, especially in utilities.

Responsibilities

  • Develop and document user stories and acceptance criteria.
  • Advocate for a customer-centric approach with design teams.
  • Clarify requirements and maintain product backlog.
  • Participate in daily scrum meetings with dev teams.
  • Support execution of product roadmap with stakeholders.
  • Assist in system design to meet business and user needs.
  • Facilitate cross-functional team collaboration and product demos.

Benefits

  • Hybrid work schedule requiring 3 days in office.
  • Opportunities to work on customer experience digital solutions.
  • Engagement with cross-functional teams and leadership.
  • Support role in emergency utility operations.
  • Dynamic Agile team environment.
Full Job Description
Overview

NOTE: This role is on a hybrid schedule requiring 3 days in office. Office Locations: Allentown, PA; Lousiville, KY; Providence, RI #INDPPL #LI-Hybrid

The Product Analyst is a member of the Agile Team responsible for defining Stories and prioritizing the Sprint Backlog for Customer Experience Digital solutions to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.

The Product Analyst plays a dynamic role responsible for supporting the Product Manager and/or the Product Owner both in product analysis as well as backlog execution. The Product Analyst will be aligned with the Product Manager and / or Product Owner in execution of the product vision and roadmap, and how it translates into user stories. In the analysis realm, the Product Analyst works with various SME's to determine business processes and logic, impact assessment, feature breakdown and prioritization.

The Intermediate level uses established procedures under moderate guidance and direction from Product Manager or more senior level Product Analysts.

Responsibilities

  • Develops, refines, and documents requirements in the form of user stories and acceptance criteria for prioritized feature development.
  • Advocates a customer centric mindset through closely partnering with the Design team to pull in relevant data and assisting in synthesis which the team can easily digest.
  • Serve as the day-to-day contact for the team on clarification of requirements and drives backlog grooming on recurring basis.
  • Participates in daily scrum with the dev team and scrum master.
  • Supports the product owner and/or product manager in executing and delivering on product roadmap commitments.
  • Assist with system design in partnership with Engineering teams ensuring the design meets the business needs and user experience.
  • Perform necessary backlog maintenance, such as identifying stories and define them for ready for work.
  • Stay in sync with the product owner and/or product manager on priorities and day to day execution.
  • Support the product owner and/or product managers in collaborating with cross functional teams and leadership, to ensure team strategy aligns with overall product vision.
  • Prepare and support the team on product demos for leadership team.
  • Supports release planning for production ready customer features.
  • Facilitates meetings with Business, Design, Dev Team, and other ceremonies as needed for planning and refinement.
  • Supports product testing activities prior to release, assuring what is built what aligns to agreed upon feature acceptance criteria and capabilities.
  • Assists in setting, gathering, and tracking product performance metrics.
  • Collaborate with business stakeholders and tech organization on innovative technology initiatives that create business value either through growth opportunities or operational improvements.
  • May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
  • The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

Required Education:
  • Bachelor's degree.

Required Experience:
  • 2+ years of related work experience.
  • Excitement, curiosity, and passion for shaping the future through digital technology.
  • Familiarity with the latest technologies, trends, standards, products, and applicability
  • Strong problem solving and analytics skills to be able to develop technology solutions that solve business problems quickly.
  • Ability to collaborate with internal and external agile teams to unblock critical issues during product development.
  • Knowledge and expertise across multiple spectrums of large-scale business operations, preferably in the Utility Sector.

Preferred Qualifications:
  • Prior work experience as a product analyst, including the full life cycle of deployment of customer experience products to production.
  • Familiar with design thinking and how to leverage that output to shape a product and customer experience.
  • Experience with building and releasing Minimal Viable Product (MVP) and managing on-time releases.
  • Degree in related field to product management, product development, etc. is a plus.
  • Acts as a ruthless "prioritizer" while balancing the needs of customers and stakeholders.
  • Ability to work as part of a team and build collaborative relationships.
  • Excellent communicator both oral and written, with strong documentation skills to articulate business and technical process flows.
  • Experience in energy industry
  • Understanding and operating in a SAFE Agile environment
  • Experience using Azure Dev Ops, Lucid, Miro

About PPL Corporation

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities they serve. Their utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for their customers, consistently ranking among the best in the U.S. and the U.K. Their stable earnings, secure dividend, solid management and high-quality assets represent an excellent low-risk opportunity for those looking to invest in the utility sector. For employees, the PPL family of companies offers the potential to grow in a wide range of exciting career opportunities. They are committed to providing essential energy services in extraordinary ways and they deliver. And they are a positive force in the cities and towns where they do business, providing support for programs that create jobs, donating millions to charitable organizations that improve the quality of life, and encouraging the generosity of employees who volunteer freely to help others.

PPL Corporation Careers

Join the dynamic team at PPL Corporation, a leader in the energy sector, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the most respected companies in the industry, PPL Corporation offers a range of job opportunities designed to empower your career journey and foster a culture of excellence and diversity.

Work You’ll Do

At PPL Corporation, you’ll engage in meaningful work that directly impacts our customers and communities. Our team is committed to sustainable energy solutions and operational excellence, providing a platform for professionals to lead and innovate within the energy sector. Whether you’re interested in engineering, customer service, or corporate roles, PPL Corporation provides a landscape for professional and personal growth.

Explore Career Paths

We offer a variety of career paths, including full-time positions and internships for emerging talent. Our internship programs are a great way to gain hands-on experience and develop essential skills in a supportive environment. Interns at PPL Corporation work on real projects, receive mentorship from experienced leaders, and learn about the energy industry from the inside out.

Professional Development

PPL Corporation is dedicated to the continuous professional development of our team. With access to comprehensive training programs and leadership workshops, employees can expand their skills, engage in diversity training, and advance their careers. Our leadership is committed to nurturing high-potential professionals to innovate and lead in their respective fields.

Benefits and Culture

Choosing a career at PPL Corporation means more than just a job. Our employees enjoy competitive benefits, including health, retirement plans, and flexible working conditions, designed to support a healthy work-life balance. The culture at PPL Corporation is built on collaboration, respect, and inclusivity, ensuring a welcoming environment for all employees.

Join Our Team

If you’re looking to make a difference with your career, consider joining PPL Corporation. Explore our job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making an impact and ready to contribute to our success.

Stay Connected

Stay ahead in your career by leveraging our networking opportunities and staying connected with the latest company news. PPL Corporation values continuous learning and offers various resources to keep you informed and engaged in your professional development.

Apply Now

Ready to advance your career at PPL Corporation? Check out our current job openings, prepare your resume, and apply through our careers portal. We look forward to reviewing your application and possibly welcoming you to our team where your career growth can flourish.

PPL Corporation – Powering Your Future with Opportunities for Growth and Innovation.

Join us and be part of a team that values leadership, diversity, and professional excellence.
Learn more about PPL Corporation
Size
5,607 employees
Market Cap
$21.5 billion
Industry
Energy & Utilities
Net Income
$1.4 billion
Founded
1920
5 Year Trend
-5.1%
Revenue
$7.6 billion
NASDAQ
PPL
* Ladders Estimates

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