Job Description

As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability.

Group Details

Tradeweb is seeking an Integration Specialist to join our Market Support department. This role requires an analytical and creative approach to troubleshooting, strong problem-solving skills, and an interest in the intersection of financial markets and technology. It is well suited to someone with strong technical aptitude who can work through complex issues independently while communicating effectively with clients and internal stakeholders.

The Integration team plays a critical role in client onboarding, ongoing support, and the continued growth of Tradeweb's electronic trading business. In this role, you will implement, maintain, and troubleshoot FIX protocol connections between Tradeweb, institutional clients, and third-party technology vendors. You will work closely with front-office traders, middle- and back-office operations teams, technical support, developers, sales, and product teams.

You will develop deep expertise in electronic trading workflows across the global fixed-income and derivatives markets and become a trusted point of contact for internal and external stakeholders. Your work will help clients connect to Tradeweb, adopt new trading capabilities, resolve time-sensitive production issues, and expand their use of the platform.

Using industry standards such as the FIX protocol, the Integration team connects trading systems and supports the communication required to initiate, execute, allocate, and confirm trades. This function helps reduce operational risk while improving efficiency, automation, and scalability for clients.

Job Responsibilities

• Onboard, configure, certify, and support FIX protocol connections for clients and third-party technology vendors, guiding stakeholders through technical discovery, connectivity setup, testing, and production rollout.
• Manage the implementation and ongoing support of integration services, including pre- and post-trade workflows, AiEX, and API trading solutions.
• Own client inquiries and production issues through diagnosis, escalation, communication, and resolution, including connectivity, order-routing, trade-processing, and workflow issues during market hours.
• Proactively monitor FIX sessions, message flows, and system performance to support platform stability and identify potential issues before they affect clients or trading activity.
• Investigate technical and workflow issues by reviewing FIX messages, application logs, configuration data, and trade details.
• Collaborate with Integration colleagues and cross-functional teams to resolve client concerns, support shared team priorities, and enhance integration capabilities.
• Build and maintain strong relationships with clients, vendors, and internal stakeholders.
• Partner with product and development teams to define and implement new functionality and workflow enhancements, including validating new configurations and workflows through internal testing.
• Perform data-driven analysis to monitor integration performance, investigate workflow behavior, and identify opportunities for improvement.
• Maintain documentation of FIX session configurations, client mappings, supported workflows, and troubleshooting procedures.
• Provide ongoing training and guidance on new products, workflow enhancements, and system capabilities.

Qualifications

• Two to five years of experience in technical integration, electronic trading, production support, or a related role.
• Bachelor's degree or equivalent relevant professional experience.
• Working knowledge of the FIX protocol and related messaging standards, such as FIX 4.2, FIX 4.4, or FIX 5.0.
• Practical understanding of electronic trading workflows and the trade lifecycle, including order submission, execution, allocation, and post-trade processing. Familiarity with Tradeweb or comparable electronic trading platforms is preferred.
• Experience working with order management systems, execution management systems, or financial technology platforms or vendors.
• Experience with technical troubleshooting, including reviewing messages, application logs, connectivity issues, or system configurations; familiarity with FIX messaging, data analysis, or system monitoring tools is preferred.
• Strong analytical and problem-solving skills, with the ability to investigate complex issues in a time-sensitive production environment.
• Excellent written, verbal, and client-service skills, with the ability to explain technical concepts clearly and work confidently with clients, vendors, and colleagues across functions and levels.
• Team-oriented, with a willingness to share knowledge, contribute to team resources, and support colleagues in achieving shared objectives.
• Detail-oriented and results-driven, with a strong sense of urgency and the ability to remain effective under pressure.
• Highly organized and self-motivated, with strong initiative and the ability to manage projects, implementations, and competing priorities through completion.

Additional Information

Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:

• Health Insurance: Highly competitive medical, dental, and vision programs
• Hybrid Environment: Our employees have the flexibility of working in the office and from home.
• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
• The current pay range for this role if performed in the city of New York is currently $85,000 to $115,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines.

Other Benefit Programs

• Pre-Tax Commuter Benefits Program
• ARAG Legal Services
• Employee Assistance Program
• Tuition Reimbursement
• Financial Wellness Tools
• Travel Assistance Benefits
• Pet Insurance
• Corporate Gym Subsidies
• Wellness Perks
• Paid Time Off and Parental Leave