Hospital for Special Surgery

Integration Specialist

Hospital for Special Surgery • $132K — $201K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 5+ years of Healthcare IT experience
  • 5+ years of ERP Integrations experience
  • 5+ years using modern integration technologies (EDI, Web Services, XML, XLST, Java, .NET, middleware)
  • Up-to-date Workday Integrations Partner Certification is preferred
  • Workday Extend Experience

Responsibilities

  • Lead design of integrations between point-to-point systems and holistic interchange services
  • Communicate complex ideas effectively across the organization
  • Prepare and present detailed presentations with minimal oversight
  • Identify and implement process improvements in collaboration with leadership
  • Research and implement industry best practices for enhancements
  • Ensure thorough review and testing of new releases and enhancements
  • Troubleshoot user problems and facilitate resolution for escalated issues
  • Provide oversight during go-lives and system upgrades
  • Facilitate warm handoffs between support teams and communicate updates to users
  • Report and mitigate risks, exploring alternatives to maintain project timelines
  • Guide business stakeholders in optimizing technology workflows
  • Collaborate to define minimal viable product and prioritize project backlog
  • Stay current on healthcare and technology trends to enhance knowledge
  • Act as point person for sensitive customer support escalations
  • Proactively identify enhancement requests through partnerships with operational counterparts
  • Solve complex business problems related to Workday and external application integration
  • Design and support testing of Workday integration code base
  • Lead discovery sessions for domain-specific integrations
  • Deliver requirements and design documents to developers
  • Ensure integration timelines and quality standards are met
  • Engage with external vendors as necessary
  • Follow leadership's strategic direction in establishing Workday project goals
  • Identify risks and develop alternative approaches when necessary
  • Collaborate with counterpart clients to achieve shared objectives

Benefits

  • Eligible for additional benefits consistent with the role
  • Opportunity to work in a reputable healthcare setting
  • Engagement in innovative project workflows
  • Room for professional growth and development in an evolving field
  • Collaboration with a skilled team of IT professionals
Full Job Description
Emp Status
Regular Full time

Work Shift
Day (United States of America)

Compensation Range
The base pay scale for this position is $132,000.00 - $201,500.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Hospital for Special Surgery is seeking an experienced IT professional to assist with the implementation and maintenance of Workday ERP system under the general direction of the Assistant Director - Corporate Systems or equivalent. Candidate should have extensive knowledge of ERP Integrations and should be experienced with modern integration technologies.

Responsibilities

  • Lead the design of integrations from point-to-point systems as well as holistic interchangeservices rendering effective data quality and dependable exchanges of digital information
  • Communicates complex ideas skillfully and with nuance, and establishes alignment within the wider organization
  • Prepares and conducts thoughtful and professional presentations for team, department, and/or operational audiences that include leadership with minimal oversight. Presentations demonstrate attention to detail
  • Identifies opportunities to improve existing processes and works with leadership to drive changes that positively affect the customer, process, or team.
  • Research best practice, industry benchmarks and implement leading practice standards.
  • Ensure the thorough review and testing of each new release and enhancement. Trusted to offer recommendations and guidance with minimal oversight. Can speak to the pros/cons or the thought process behind the recommendations.
  • Troubleshoots problems and addresses questions from users and aids in troubleshooting and problem resolution for escalations.
  • Provide oversight of on-site support activities during go-lives and system upgrades.
  • Performs warm handoffs between support teams and communicates timely updates to end users.
  • Report, escalate, and mitigate risks and issues appropriately. Removes blockers. Explores and assesses alternatives to keep project on track
  • Leads business stakeholders in designing and optimizing technology workflows
  • Works with stakeholders to define minimal viable product and ensure the project or sprint continuously delivers value. Works with Product Owner to prioritize backlog.
  • Stay current on health care and technology topics, pursues opportunities to expand knowledge.
  • Point person on team for difficult escalations and customer support that require sensitivity.
  • Develops partnership with operational counterparts to proactively identify enhancement requests.
  • Identify, assess, and solve complex business problems for integrating the Workday cloud application with external applications across a wide array of Human Capital Management and Financial functional areas, Supply Chain where analysis of situations or data requires an in-depth evaluation of variable factors
  • Design, build, and support testing of Workday integration code base including Studio, EIB, Orchestrate, and supporting 3rd party coding
  • Lead Discovery session with client for each domain specific integration
  • Deliver requirements and design documents to developers
  • Ensure timelines and quality of integration is met
  • Engage with 3rd party vendors as required
  • Closely follow the strategic direction set by leadership when establishing Workday project goals
  • Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary
  • Collaborate with client counterpart to successfully deliver on shared objectives


Preferred Qualifications

  • Existing and up to date Workday Integrations Partner Certification
  • 5+ years of Workday Integrations experience.
  • 5 years of experience in the application of modern integration technologies (EDI, Web Services, XML, XLST, Java, .NET, middleware)
  • Workday Extend Experience


Requirements

  • Bachelor's degree preferred
  • 5+ year's Healthcare IT experience
  • 5+ years' ERP Integrations experience
  • Excellent Communication Skills.

About Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
Learn more about Hospital for Special Surgery
Size
4,000 employees
Industry
Founded
1863

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