Inside Sales Representative-Board and Panels

Richelieu Hardware

$75K — $105K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience with wood, plywood, or board products preferred
  • Knowledge of woodworking, cabinetry, or kitchen/bath design
  • Previous experience in retail, inside sales, or customer service
  • Strong customer service, problem-solving, and project management skills
  • Team-oriented with a proactive approach
  • Creative and driven individual
  • Familiarity with Word, Excel, and Outlook; AS400 experience is a plus

Responsibilities

  • Assist customers via phone, email, and in-person at branch showroom
  • Research and place orders for building materials products
  • Learn about products and industry trends in woodworking and cabinetry
  • Identify new business opportunities and provide sales quotes
  • Collaborate closely with outside sales representatives
  • Develop customized solutions for customer project issues
  • Maintain Richelieu's core values and strive to meet sales objectives

Benefits

  • Group insurance (medical, dental, vision, life, disability)
  • Employee Stock Purchase Plan with matching
  • 401(K) with employer matching
  • Paid vacation, holidays, and sick days
  • Company discounts available
Full Job Description
Our Opportunity
We are currently seeking a Inside Sales Representative to join our team of professionals for a Monday - Friday, day shift role.

Key Responsibilities

As a critical and meaningful role within the Richelieu organization, the Inside Sales Representative-Board and Panels is primarily responsible for inside sales development for a portion of our local sales region. This person will represent Richelieu products, primarily serving the cabinet-making industry.
  • Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for our building materials products
  • Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
  • Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
  • Work closely with outside sales representatives with customer orders and quotes; research pricing and availability for various items in multiple product categories
  • Research product solutions for customers to solve field-project issues
  • Maintain and uphold Richelieu's Five Core Values while striving to achieve and surpass our company's sales objectives
  • Hours of operation are Monday to Friday, day shift only
  • Position may require lifting/pushing/carrying items up to 50 pounds

What We Are Looking For
  • Experience working with wood, plywood, and/or other board products preferred
  • Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful
  • Prior retail, inside sales, or customer service experience
  • Developed customer service, problem-solving, and project management skills
  • Team-oriented, shows initiative
  • Strong sense of drive and creativity
  • Experience using Word, Excel, and basic Outlook systems. AS400 experience is helpful, but is not required
  • Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks

Compensation and Benefits
  • Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $75,000 - $105,000 (with no cap on commissions; total earnings will likely increase over time)
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan with employer matching
  • 401(K) with employer matching
  • Paid vacation, holidays, and sick days
  • Company discount program available

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