Responsibilities:- Supervise and lead the inside sales team, providing coaching, training, performance feedback, and development.
- Partners with the Branch Manager to manage staffing levels, load leveling, and participate in hiring decisions to support branch growth.
- Drive sales growth by developing new customer relationships and cultivating existing accounts.
- Assist senior management in developing and executing sales strategies to drive branch revenue, increase market share, and enhance customer relationships.
- Monitor daily sales metrics and key performance indicators (KPIs) to ensure targets are met or exceeded and identify opportunities for improvement.
- Prepare regular reports on sales performance, financial analysis, sales pipeline, customer feedback, operational status, and competitive trends.
- Ensure efficient collaboration between sales, warehouse, operations, shipping and receiving, and customer service to ensure accurate order processing, inventory management, and delivery schedules.
- Cultivate strong relationships with key customers, vendors, and business partners.
- Identify new business opportunities and support outside sales efforts as needed.
- Ensure compliance with company policies, safety standards, and industry regulations.
- Maintain ERP to support transparency and real-time tracking in NetSuite.
- Increase personal knowledge and expertise in business acumen, appropriate technology, and industry product knowledge.
- Performs semi-routine duties where judgment is required when communicating with customers, sales representatives, and inter-company personnel. Work is performed under defined and uniform procedures.
Qualifications:- Bachelor's degree in business, sales, or related field preferred; or equivalent work experience.
- 5+ years of experience in Inside Sales, preferably within the warehouse and distribution related industry.
- At least 2 years of experience in managing a sales team with proven leadership skills.
- Proficiency in CRM systems, Microsoft Office Suite, and ERP systems (NetSuite).
- Strong problem-solving and leadership skills and ability to adapt to changing circumstances.
- The ability to collaborate with all levels of company staff.
- Ability to provide effective feedback.
J2 Resources, a Harrington company provides an outstanding benefits package, designed to support our employees' health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!
Insurance:- Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
- Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
- FSAs: Flexible spending options for health and dependent care expenses.
- Dental: Comprehensive, including orthodontic care for both children and adults
- Vision: Includes discounts on Lasik.
- Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
- Life Insurance and AD&D: Company paid life and AD&D coverage
- Long Term Disability: Company paid LTD program
- Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
- Employee Assistance Program: Professional support for employees during critical times.
- Disability: Options for both short- and long-term coverage.
Retirement:- 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
Work/Life Balance:- Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
- Holidays: 7 paid holidays, including the day after Thanksgiving.
- Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
