ResponsibilitiesWe're seeking an experienced Administrative Support Specialist to provide comprehensive executive and administrative support to a customer Front Office. This position offers strong potential for career growth for candidates who can demonstrate analytical capabilities and process improvement skills.
Front Office Operations
- Answer phones, greet visitors, and provide professional front desk support
- Process incoming/outgoing mail and operate standard office equipment
- Manage office supply procurement and facility access requests
- Create and maintain email distribution groups
Executive Calendar and Meeting Management
- Provide calendar management support for senior leadership
- Coordinate complex scheduling across multiple stakeholders and navigate conflicts
- Manage meeting logistics including conference rooms and visitor coordination
- Prepare and distribute meeting materials and comprehensive meeting notes
Administrative Support and Knowledge Management
- Draft, edit, and finalize memos, letters, and formal correspondence
- Coordinate space management activities and maintain utilization metrics
- Organize and maintain electronic filing systems ensuring historical documentation accessibility
- Maintain consolidated tracking files for organizational highlights and accomplishments
Recognition, Travel, and Event Coordination
- Manage recognition programs and track deliverable completion
- Coordinate domestic and international travel arrangements
- Plan organizational events including orientations, all-hands meetings, and recognition ceremonies
- Develop standard operating procedures for administrative processes
Qualifications
Required
- 5 years with BS/BA, 3 years with MS/MA, or 0 years with PhD; additional work experience may be substituted for degree
- TS/SCI clearance with poly required
- Executive-level administrative support and complex calendar management
- Advanced proficiency in Microsoft Office Suite
- Experience with customer's business and knowledge management systems
- Exceptional organizational skills with ability to manage multiple complex, concurrent tasks
- Strong analytical thinking and problem-solving abilities
- Excellent written and verbal communication skills with ability to draft professional correspondence
- Professional demeanor and ability to handle sensitive information appropriately
- Strong interpersonal skills with ability to coordinate effectively across organizational boundaries
Desired
- Experience documenting process processes or developing SOPs
- Experience with data visualization tools, e.g. Tableau or Power BI
- Interest in process improvement or continuous improvement methodologies
Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
