Wave

Inside Plant Engineer I

Wave$70K — $95K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in electrical engineering, computer science, or equivalent experience
  • Completion of the NCTI Fiber Installation & Activation course within 6 months (for qualifying candidates)
  • 3+ years experience as a Headend Technician or related field
  • Valid Driver's License with a safe driving record
  • Familiarity with HVAC, Powering, and Generators along with RF and IP technologies

Responsibilities

  • Provide engineering support for new or existing technologies
  • Install, configure, and operate headend equipment; troubleshoot network issues
  • Conduct periodic testing and documentation as per guidelines
  • Ensure compliance with cabling, installation, power, and cooling standards
  • Maintain logs and records in line with company and FCC requirements
  • Create and implement change management requests and network enhancements

Benefits

  • Dynamic and fast-paced working environment
  • Opportunity for continuous learning and applying new technologies
  • Participation in on-call rotation
  • Exposure to modern communication technologies
  • Work requires adaptability to climate and indoor conditions
Full Job Description
Job Summary

As an Inside Plant Engineer I on our ISP team, you will troubleshoot and maintain Spectrum's network, support product deployment, and ensure TQA and FCC compliance. If you are eager to continuously learn and apply new technologies to impactful real-world scenarios, we want to hear from you.

Responsibilities

How You'll Make an Impact
  • Provide engineering and operational support for new or existing technologies
  • Install, configure, and operate legacy or new headend equipment. Perform troubleshooting and assist with network resolution
  • Perform all daily, weekly, monthly and quarterly testing and logging per established company guidelines
  • Ensure all cabling, equipment installation, power and cooling follow corporate standards
  • Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements
  • Create, submit, and implement approved methods of procedure and change management requests. Develop and implement network enhancements

Working Conditions
  • 24x7, fast-paced environment
  • Work indoors with exposure to continuous moderate noise near power systems
  • Must be able to work and travel in inclement weather and participate in an on-call rotation schedule


Qualifications

What You'll Bring to Spectrum
Required Qualifications

Education
  • Bachelor's degree in electrical engineering, computer science or related field, and/or equivalent work experience
  • Valid course completion from NCTI Fiber Installation & Activation course to be obtained within 6 months from start date for all external candidates and internal candidates outside of Network Technology Services

Experience
  • 3+ years Headend Technician or electronics / network implementation experience

License
  • Must possess and maintain a valid Driver's License with a safe driving record

Skills
  • Knowledge of Critical Systems such as HVAC, Powering and Generators as well as RF and IP technologies
  • HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter), Video Networking, IP & DOCSIS/CMTS
  • Can troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols
  • Ability to work while standing 50-70% of the time and to lift up to 50 lbs. with or without assistance

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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