Nexthink

Inside Customer Success Manager

Nexthink$88K — $105K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in relevant field
  • Strong problem-solving skills
  • Excellent communication abilities
  • Experience with hybrid work environments
  • Proven track record of team collaboration
  • Ability to thrive in a fast-paced atmosphere

Responsibilities

  • Navigate challenging projects with innovative solutions
  • Collaborate cross-functionally to enhance productivity
  • Foster a fun and engaging work environment
  • Champion continuous professional development among team members
  • Oversee onboarding processes to integrate new employees

Benefits

  • Flexible hours and unlimited vacation policy
  • Hybrid work model with structured onboarding
  • Free access to professional training platforms
  • Up to 16 weeks of paid leave for birthing parents
  • 401(k) plan with up to 4% company matching contributions
  • Referral bonuses for successful hires after three months
Full Job Description
Job Description

Qualifications

Additional Information

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:
  • 🏖 Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

About Nexthink

Nexthink is a Swiss IT analytics company that provides end-user IT analytics for security, ITSM and transformation. The company was founded in 2004 by Patrick Hertzog and Vincent Bieri. Nexthink's software provides real-time analytics and visibility into an enterprise's IT infrastructure from the end-user perspective. The company has been recognized by industry analysts for its IT analytics software and has received high ratings. Nexthink has its headquarters in Lausanne, Switzerland, and has offices in Boston, United States; London, United Kingdom; Paris, France; Frankfurt, Germany; Madrid, Spain; Milan, Italy; and Dubai, United Arab Emirates.
Learn more about Nexthink
Size
500 employees
Industry
Founded
2004

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