Tata Consultancy Services

Infrastructure Storage SME

Tata Consultancy Services$120K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong expertise in various storage technologies (SAN, NAS, DAS).
  • Experience with key storage platforms like Dell EMC and NetApp.
  • Hands-on proficiency in Fibre Channel networking.
  • Knowledge of backup and recovery solutions such as Commvault or Veritas.
  • Ability to manage storage resources and environments.

Responsibilities

  • Provide resolutions to storage incidents and service requests.
  • Investigate and resolve storage-related disruptions.
  • Perform root cause analysis and corrective measures.
  • Support maintenance, upgrades, and migration projects.
  • Participate in on-call support responsibilities.
  • Configure and manage SAN and NAS settings.
  • Monitor storage health and performance metrics.

Benefits

  • Opportunities for professional development and training.
  • Work in a diverse and collaborative environment.
  • Engage in challenging projects with cutting-edge technology.
  • Participate in a supportive and dynamic team culture.
  • Involvement in significant expansions and upgrades in a modern datacenter.
Full Job Description
Must Have Technical/Functional Skills

Strong understanding of:
• SAN (Storage Area Network)
• NAS (Network Attached Storage)
• DAS (Direct Attached Storage)
• Block Storage
• File Storage
• Object Storage

Storage Platforms

Experience with one or more:
• Dell EMC PowerMax / Unity / Isilon
• NetApp ONTAP

SAN Networking

Strong hands-on experience with:
• Fibre Channel (FC)
• FC Switching
• Zoning
• VSANs

Backup & Recovery

Experience with one or more:
• Commvault
• Veritas NetBackup
• Rubrik

Roles & Responsibilities

Operations:
• Provide resolutions to Incidents and Service requests for storage infrastructure.
• Investigate and resolve storage incidents and service disruptions.
• Perform RCA and implement corrective steps in production environment
• Support maintenance activities, upgrades, migrations, and storage refresh projects.
• Participate in on-call and escalation support rotations.

Administration:
• Manage storage resources including volumes, LUNs, file systems, and shares.
• Configure and maintain SAN and NAS environments.
• Manage storage replication, snapshots and cloning.
• Monitor storage health, performance, and availability.
• Analyze storage performance metrics to eliminate any bottlenecks.
• Administer enterprise backup and recovery solutions.

Engineering:
• Design and implement storage solutions for new applications and services.
• Support datacenter expansions and periodic hardware refreshes.
• Develop and maintain storage standards, procedures, and documentation.

Generic Managerial Skills:
• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team skills

Salary Range: $120,000-$140,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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