Department OverviewThe Infrastructure Engineer II on the Global Restaurant Technology Platform team (RTP) is part of the Restaurant Infrastructure & Operations Platform team within GTIO. This role reports to the Senior Technical Platform Lead RTP and is responsible for infrastructure engineering / development, integration with other Restaurant and Enterprise systems and setting patterns and direction for systems engineering. The RTP team's scope includes architecture, design and engineering of tools, processes and standards and services related to Windows Server and Client Operating Systems (OS), configuration management, virtual machines and containers as well as hardware (specifications) and peripherals. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services for the entire McDonalds environment.
DutiesBasic Qualifications - Knowledge and experience with Microsoft OS and best practice configuration aligned to securing golden images.
- Experienced with automated OS deployments and modularized image development and structuring.
- Demonstrated knowledge of Server (must-have: Microsoft Windows, nice to have: Linux) and Client (Microsoft Windows, Linux).
- Knowledge of Hardware and Peripheral driver concepts and implementations.
- Knowledgeable in scripting languages, PowerShell, Bash.
- Experience with Python, .NET and C#.
- Experience in automating business and technical processes (i.e. Ansible).
- Experience with defining and managing GitHub best practices, including repository structure standards, branching strategies, pull-request workflows, and code review guidelines.
- Demonstrated knowledge of device configuration, software installation and security patching.
- Demonstrated knowledge and experience with monitoring tools (i.e. New Relic). Experience with Tanium and Tanium modules - Performance, Comply, Automate.
- Understanding of DevOps in large-scale distributed environments.
- Understanding of cloud solutions in one or more major cloud service providers (AWS, GCP, Azure).
- Experienced with building dashboards and reporting, and KPI definition and measurement.
- Experience with some or all of these cloud concepts: Serverless Architecture, Container Architecture, Storage, and Identity and Access Management.
- Experience with IT Infrastructure / Platform and Cloud development, including:
- Server, Edge, IOT Compute
- Virtualization, Containerization
- Container Management Systems
- Observability Systems (Performance, Telemetry)
- HA Platform Designs
- Cloud, Hybrid, Hyperconvergence Environments
- Event, Messaging Systems
- Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function.
- Ability to think strategically and relate architectural decisions / recommendations to business needs.
- Strong attention to detail and a commitment to producing high-quality work.
- Passion for emerging technology and real-world applications.
- Strong written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise manner to senior stakeholders.
- Understanding of customer centricity and develop products with that mindset.
Preferred Qualifications - Experience building and managing infrastructure platforms that address global complexities, meet security standards, and support differences between markets/regions.
- Experience with Infrastructure as Code, Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).
- Experience with on-premise, Edge and Cloud platform design patterns and vendor platform capabilities; experience deploying Edge or Cloud tools and technologies.
- Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization.
- Demonstrated ability to manage and navigate to drive results within a globally distributed organization.
- Demonstrated ability to set up, manage, and facilitate Jenkins CI/CD pipelines and DevOps best practices.
Qualifications- Bachelor's degree in Computer Science or related field.
- 4+ years of non-internship professional software development experience, including experience with languages such as C# and PowerShell including object-oriented design.
- 2+ years of experience contributing to infrastructure architecture, engineering, and design of new and current systems.
- Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
- Experience in optimization mathematics such as linear programming and nonlinear optimization.
- Ability to effectively articulate technical challenges and solutions.
- Proven leadership abilities in an engineering environment in driving operational excellence and best practices.
- Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
- Strong verbal and written communication skills, self-driven and delivers high quality results in a fast-paced environment.
- Highly quantitative with great judgment and passion for building a phenomenal customer experience.
CompensationBonus Eligible: YesLong - Term Incentive: NoBenefits Eligible: YesSalary RangeThe expected salary range for this role is $104,482.00 - $130,602.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
