The Infrastructure Engineer is responsible for the design, deployment, maintenance, and automation of the organization's on-premises and cloud infrastructure. This role ensures reliable, secure, and scalable server, storage, and network solutions while supporting business operations and growth. The Infrastructure Engineer serves as a technical escalation point, collaborates closely with internal teams and third-party vendors, and drives infrastructure modernization through automation and best practices.
Role and Responsibilities- Deploy, configure, and maintain physical and virtual servers, storage platforms, and core infrastructure systems.
- Administer and manage cloud services, with a primary focus on Microsoft Azure, including computer, storage, networking, identity, and security services.
- Design, implement, and maintain network solutions to support on-premises and cloud environments, ensuring performance, availability, and security.
- Manage server, infrastructure, and device patching processes to ensure systems remain secure and compliant.
- Identify, prioritize, and perform vulnerability remediation across infrastructure and cloud environments.
- Implement and maintain infrastructure automation using scripting, Infrastructure as Code (IaC), and configuration management tools.
- Monitor infrastructure health, performance, and capacity, proactively identifying and resolving issues.
- Collaborate with internal IT teams to support application deployments, integrations, and system upgrades.
- Serve as a technical liaison with third-party vendors, managed service providers, and cloud partners.
- Participate in infrastructure planning, lifecycle management, and continuous improvement initiatives.
- Develop and maintain technical documentation, diagrams, standards, and operational procedures.
- Assist with disaster recovery planning, backup strategies, and business continuity testing.
- Provide escalation support for complex infrastructure and network issues.
- Stay current with emerging technologies, security practices, and industry trends.
- Other duties as assigned.
Supervisory ResponsibilityThis position does not have supervisory responsibilities.
Required Skills & Qualifications - Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- 5+ years of experience in infrastructure, systems engineering, or related roles.
- Strong experience managing Windows Server environments and virtualization platforms.
- Hands-on experience with Microsoft Azure cloud services and administration.
- Basic knowledge of LAN, WAN, VPN, and firewall concepts, with hands-on experience supporting and troubleshooting network-related issues.
- Experience with patch management tools and vulnerability remediation processes.
- Experience working with third-party vendors and service providers.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent written and verbal communication skills, with the ability to work effectively with technical and non-technical stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Availability to support after-hours maintenance or incident response as needed.
- Familiarity with security frameworks and compliance requirements.
- Experience with monitoring and alerting platforms.
Preferred Qualifications- Azure certifications (AZ-104, AZ-305, or similar).
- Experience with Fortinet network solutions
- Experience with hybrid infrastructure environments.
- Familiarity with scripting and automation tools such as PowerShell, Azure Automation, ARM/Bicep, Terraform, or similar is preferred.
Physical Requirements- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 30 pounds at times.
- While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
- Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.
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