American Express

Infrastructure Engineer - AV fundamentals - Digital Workplace

American Express$90K — $130K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 7 years experience in live and/or broadcast event operations
  • Bachelor's Degree in technology or related field, or equivalent experience
  • Experience with production systems for video and audio capture and communications
  • Familiarity with enterprise streaming platforms and virtual event tools
  • Solid understanding of network, server, and information security fundamentals
  • Deep knowledge of AV principles such as audio signal path, AVoIP, and NDI
  • High proficiency in Microsoft Office products, especially PowerPoint and Excel

Responsibilities

  • Lead production and technical efforts for all phases of livestream event support
  • Maintain and implement infrastructure for dynamic event operations
  • Develop detailed test plans for new technology rollouts
  • Troubleshoot technical issues during events, including server software configurations
  • Provide operational and technical support for livestream events and video projects
  • Act as a streaming operator during live events
  • Maintain strong partnerships with internal and external stakeholders

Benefits

  • Comprehensive health insurance options
  • Opportunities for professional development and continuing education
  • Access to a network of industry experts and resources
  • Flexible working environment and scheduling options
Full Job Description
Job Description

The Streaming Team manages various internal company events globally. This role will function as an event operation and local site Subject Matter Expert (SME) within the Streaming Team. The role will operate live events, ensure availability and optimization of the Content Delivery Network (CDN), and provide technical oversight of key event origination locations. This role will also assist in the development of the tools & equipment standard, including design support and integration of hardware and software infrastructure required to run the streaming portfolio.

Responsibilities

  • Provide production and technical leadership in the execution of all phases of livestream event support
  • Perform core technical duties to maintain active infrastructure implementations, new deployments and auxiliary technologies related to dynamic infrastructure platforms
  • Develop and execute detailed test plans for new technology implementations
  • Participate in troubleshooting event and platform related issues including, capacity and availability issues, moves/adds/changes, server software installation and configuration
  • Provide Planning, Technical, and Operations support for live-streaming events and asynchronous video projects
  • Plan and support live events as streaming operator
  • Deliver top-tier partnership to internal and external project stakeholders and team members
  • Contribute to the creation of technical designs, implementation plans, and documentation records
  • Utilize your working knowledge of industry trends to make recommendations for innovations in processes, systems, and infrastructure solutions


Qualifications

  • Minimum 7 years experience operating live and/or broadcast events
  • Bachelor's Degree in technology, related field, or equivalent experience
  • Experience with various production systems and components required for video capture, audio capture, communication, recording, et al.
  • Experience managing enterprise streaming platforms, videoconferencing, and virtual events tools
  • Experience working with network, server, and information security fundamentals
  • Expert knowledge of principles applicable to AV fundamentals such as audio signal path, routing, AVoIP, and NDI
  • High proficiency user of MS Office Product Suite products including PowerPoint, Excel, Outlook
  • Strong email and verbal communication competence
  • Ability to remain calm in high-pressure situations
  • Quick thinker; capable of changing course when necessary
  • Familiarity with a variety of software video editing solutions, iMovie, Adobe Premiere, Final Cut Pro
  • High capacity for multi-tasking - Ability to monitor and respond to multiple active windows at once; ability to track and communicate progress on multiple projects simultaneously
  • Meticulous attention to detail

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

Similar Jobs

More Jobs at American Express

More Media Jobs

Find similar Infrastructure Engineer - AV fundamentals - Digital Workplace jobs: