Office of the Director of National Intelligence

Information Technology Program Manager

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in IT operations
  • Experience with case management software and cloud servers
  • Strong knowledge of IT service reliability and incident response
  • Proficiency in analyzing complex functional and technical requirements
  • Experience in developing systems specifications and security plans
  • Demonstrated effective communication skills
  • Knowledge of the Intelligence Community and OIG missions

Responsibilities

  • Manage the Information Technology Team and oversee system operations
  • Prioritize and escalate critical IT support requests
  • Translate complex functional needs into technical requirements
  • Coordinate with vendors to ensure service reliability
  • Conduct technical research and develop implementation procedures
  • Document requirements for data and system functionalities
  • Lead design and testing of interoperability among systems

Benefits

  • Comprehensive benefits package including health, retirement, and leave
  • Access to professional development opportunities
  • Potential for relocation expense reimbursement
  • Flexible working conditions based on government policies
  • Job stability typical of federal employment
Full Job Description
Duties

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Duties include but are not limited to:

Manage the IC OIG's Information Technology Team, to include maintenance and operations of IC OIG assets and systems, including case management software and cloud servers.

Oversee IC OIG's Helpdesk and IT support triage, escalation, and prioritization of critical executive support requests and sensitive mission-impact issues to minimize downtime.

Deconflict complex functional requirements into underlying technical requirements and recommend "best fit" allocation of those requirements. Develop technical and systems requirements.

Coordinate with vendors, contractors, and internal teams to ensure IT service reliability, incident response, and adherence to processes and handling protocols.

Conduct technical research on such topics as operational guidelines, best practices, and international standards, and develop procedures for installation of hardware, software, or network components.

Analyze, define, and document requirements for data, workflows, logical processes, hardware and operating system environments, network connectivity, systems interfaces, internal and external checks and controls, and outputs.

Participate in the design, evaluation, selection, implementation, and support of development and production support tools and platforms.

Oversee the effective integration and interoperability of disparate capabilities developed by separate service providers.

Lead the development of interoperability test plans, building upon the component test plans developed by the service providers; coordinate the testing of new capabilities with other elements to ensure that all equities are covered in the test process.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen residing in the United States
  • Appointment is subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must be able to obtain and maintain a Top Secret security clearance based on an SBI with eligibility for sensitive compartmented information (SCI)
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • A two-year trial period is required for all new permanent appointments to the ODNI.


Qualifications

This is an excepted service position open to the public and all current federal employees at and one grade below. Current federal employees at the at and one grade below may apply to this position, and if selected will maintain pay set at their current grade and step. Current federal employees at grade levels GS-12 and below are not eligible for this position and their application will not be forwarded to the hiring manager. All current federal employees that apply for this position must submit

their most recent SF-50 (i.e., dated within the last 52 weeks from the closing date of this vacancy announcement).

FREE RESPONSE ESSAY QUESTIONS

All applicants must answer the following four short, free response essay questions. The responses cannot exceed 200 words per question. By submitting your responses to the following questions, you certify that you are using your own words and did not use a consultant or AI (such as a large language model [LLM]).

  1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
  2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
  3. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you and explain how you would help implement them if hired.
  4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position.


Mandatory Requirements:

Experience in cross community complex programs and making recommendations to improve products and services; considerable ability to deal with service failures and prioritize customer needs.

Demonstrated ability to balance responsibilities among project activities; ability to manage transitions effectively from task to task, adapting to varying customer needs.

Demonstrated ability to develop or implement information systems security plans and procedures.

Demonstrated ability to design and document system specifications and produce prototypes to demonstrate design.

Demonstrated ability to monitor trends in development, including the ability to assess the viability of competing technologies and recommend the adaption of emerging technologies.

Strong oral and written communication skills and ability to produce clear and logical reports.

Thorough knowledge of and experience in Intelligence Community and/or OIG mission and responsibilities.

Desired Requirements:

Understanding of the business operations of IC elements and Offices of Inspector General.

Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Education

Bachelor's Degree

Additional information

JOB INTERVIEW TRAVEL

Candidates from outside the Washington Metropolitan Area (WMA) may be selected for a telephone, teleconference, or in-person interview.

SALARY DETERMINATION

The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance. Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step. Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Chief of Human Resource Management.

In some cases when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to, and not less than, the employee's current annual base rate of pay, not to exceed the maximum step rate of the GS grade to which assigned.

RELOCATION EXPENSES

For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

About Office of the Director of National Intelligence

The Office of the Director of National Intelligence (ODNI) is a United States government agency responsible for overseeing the United States Intelligence Community and directing intelligence activities of the United States. The Director of National Intelligence serves as the head of the Intelligence Community, overseeing and directing the implementation of the National Intelligence Program and acting as the principal advisor to the President, the National Security Council, and the Homeland Security Council for intelligence matters related to national security. The ODNI was established in 2004 in response to the 9/11 Commission's recommendation that the intelligence community be restructured to better protect the United States. The ODNI is responsible for developing and implementing policies and procedures for the conduct of intelligence activities, ensuring that the intelligence community operates in accordance with the Constitution and applicable laws and regulations, and providing strategic guidance to the intelligence community.
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