Salary : $74,838.40 - $115,918.40 Annually
Location : Winchester, VA
Job Type: Full-time Classified
Department: Police Department
Division: Police Department
Opening Date: 09/28/2026
Closing Date: 10/28/2026 5:00 PM Eastern
FLSA: Exempt

Description
Duties and Responsibilities:

• Provides direct technical assistance to sworn and civilian Police Department personnel
• Provides technical support, coordination, maintenance, troubleshooting, and/or administration, as assigned, for specialized Police Department technology
• Assists with implementation, testing, deployment, and support of new Police Department technology
• Supports technology installed in Police Department vehicles, including computers, cameras, scanners, printers, communications equipment, and associated peripherals
• Works collaboratively with City IT to ensure Police Department technology complies with City cybersecurity, network, infrastructure, and enterprise technology standards

Education and/or Experience:
• Equivalent to a Bachelor's Degree in Computer Technology, Information Technology, etc.
• Seven (7) years of IT support; 2 years supervision preferred

Experience should include:
• Desktop support, Microsoft Windows/365;
• Installation/troubleshooting, user accounts, mobile devices, network support,
• Technical customer support.

Preferred experience in:
• IT support in law enforcement, public safety, 24-hour environments.
• CAD, RMS, mobile data computers, body cameras, digital evidence, public safety systems.
• Microsoft Active Directory, Microsoft 365, mobile management, VPN, multi-factor auth.
• Vendor management, technology projects, industry certifications.

Certificates, Licenses, Registrations: Valid driver's license required.

This position is eligible for benefits. To view out benefit packet click
01

Do you have a valid driver's license?

• Yes
• No

02

Do you have a Bachelor's Degree in Computer Technology, Information Technology, Computer Science, Management Information Systems, Cybersecurity, or a related field?

• Yes
• No

03

How many years of experience in information technology support do you have?
04

Which areas of information technology support do you have professional experience in? (Select all that apply.)

• Desktop and laptop support
• Microsoft Windows
• Microsoft 365
• Hardware/software installation and troubleshooting
• User account administration
• Mobile device support
• Network troubleshooting
• Technical customer support
• None of the above

Required Question