OverviewThe Server Administrator and Architect is responsible for the design, administration, and support of the organization's server infrastructure and supporting systems, with a primary focus on security, reliability, performance, and availability. This role works closely with customers, end users, vendors, and service providers to implement technology solutions, resolve issues, and continuously improve system operations. Occasional after-hours and weekend work may be required to support maintenance activities, upgrades, and critical system needs. Travel to regional locations may also be required.
Essential FunctionsTasksFrequencyImpact- Provide Microsoft Windows administration and support
Daily
High
- Provide support and administration for Linux-based servers and systems
Daily
Medium
- Provide Enterprise Virtualization support
Daily
High
- Administer and support enterprise storage support
Weekly
Medium
- Support and maintain Active Directory and Group Policy
Daily
High
- Administer and support Microsoft 365 services
Daily
High
- Provide Enterprise Backup administration support
Weekly
Medium
- Monitor and maintain server and storage performance and availability
Daily
Medium
- Troubleshoot and address system issues
Daily
High
- Maintain patch management processes and best practices
Monthly
Medium
- Promote and maintain information security best practices
Daily
High
- Document system setup/config and support procedures
Daily
Low
- Serve as a technical point of contact for customers, end users, vendors, and service providers to support infrastructure services and projects.
Daily
Medium
- Provide capacity planning and utilization metrics
Monthly
Medium
- Participate in disaster recovery planning and testing
Monthly
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
CredentialsQualifications (experience may include a combination of work experience and/or education)- Required Technical Expertise - 5+ years (must-have)
- Windows systems troubleshooting
- Enterprise virtualization platforms
- Active Directory and Group Policy
- Datacenter storage concepts
- Windows Server build-out, migrations, and decommissions
- Networking troubleshooting
- Device monitoring and reporting
- Enterprise backup and recovery solutions
- Windows and infrastructure security best practices
- Desired Technical Experience (good-to-have)
- Security-related information, including security tools, controls, configurations, monitoring systems, and cybersecurity operations.
- Database Administration and Support
- Administration and support of web application hosting environments
- Linux server administration and support
- Cloud infrastructure administration and support
- Scripting and automation
Education- Computer Science Degree or equivalent work experience
Certification/LicenseLanguageCompetencies- Technical Curiosity and Continuous Learning
- Customer Service Approach
- Knowledge Sharing and Technical Leadership
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