JetBlue Airways

Industrial Engineer

JetBlue Airways$89K — $133K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Industrial Engineering or related field, or equivalent experience
  • 3+ years of experience in relevant engineering fields, such as Industrial Engineering or Operations Research
  • Advanced proficiency in statistical, modeling, and simulation software, particularly MATLAB, R, or Python
  • Strong analytical and quantitative skills
  • Excellent verbal and written communication abilities
  • Proficient in Microsoft Office suite
  • Ability to influence and collaborate effectively across all organizational levels.

Responsibilities

  • Analyze schedules and recommend changes using modeling techniques
  • Identify operational enhancements through analytical methods
  • Conduct simulation modeling and statistical analysis to assess demand capacity
  • Propose new processes using Six Sigma and simulation tools
  • Extract and analyze data to provide insights to stakeholders
  • Establish business cases for corporate initiatives
  • Guide project teams to recommend improved processes

Benefits

  • Healthcare benefits
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Short-term and long-term disability coverage
  • Life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary

The Industrial Engineer position supports the Manager in working with operational teams to improve processes in order to drive higher operational efficiency. The Engineer applies advanced analytical, statistical, modeling, simulation, and process improvement techniques to Airport Planning/Layout and Standards establishment projects for both Operations and Resource Planning. The Engineer is highly skilled at synthesizing and presenting data in potentially ambiguous situations with minimal direction.

Essential Responsibilities
  • Use modeling/forecasting techniques to analyze schedules and recommend changes
  • Use analytical techniques to identify and recommend operational improvements
  • Conduct simulation modeling and statistical analysis for demand capacity assessments and to identify process bottlenecks, performing sensitivity analyses where needed
  • Recommend new operational processes and/or procedures using tools such as Six Sigma, spreadsheet modeling, and discrete event simulation
  • Apply data analysis by extracting, transforming, and analyzing data using SQL, Python, Excel, and other analytical tools to provide perspectives on problem scope, impact, and recommendations to key stakeholders
  • Establish business cases in support of corporate initiatives and provide forecasted benefits
  • Perform time studies to establish operational standards
  • Guide cross-departmental project teams to define, analyze, and recommend improved processes
  • Assist in identifying areas of improvement opportunity (e.g. business processes) by utilizing various tools such as process mapping, time study data collection, and other continuous improvement tools
  • Develop project timelines and own relationships with internal stakeholders
  • Apply best practices and personal experience to support department/company strategy while understanding impacts to other areas
  • Mentor Industrial Engineering co-ops and/or Associate Industrial Engineers within project assignments or area of expertise
  • Other duties as assigned


Minimum Experience and Qualifications
  • Bachelor's Degree in Industrial Engineering, Operations Research, Civil Engineering, Mathematics, or relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience
  • Three (3) years of work experience in Industrial Engineering, Operations Research, Systems Engineering, Civil Engineering, Simulation Modeling, or relevant experience
  • Advanced level of statistical, modeling (Matlab, R, or Python), and/or computer simulation building knowledge (preferably in PROMODEL, ARENA, or similar software)
  • Excellent analytical and quantitative skills
  • Excellent verbal and written communication skills
  • Advanced knowledge in Microsoft Office Products: Word, Excel, Access, and PowerPoint
  • Able to effectively influence others at equal and higher levels of the organization
  • Ability to work independently and in a team environment
  • Ability to work under pressure in a fast paced, deadline driven team environment
  • Available for occasional overnight travel (10%)
  • Pass a pre-employment drug test
  • Legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship


Preferred Experience and Qualifications
  • Master's degree in Industrial Engineering, Operations Research, Systems Engineering, Civil Engineering, or Computer Science
  • Prior airline/aviation or airport planning experience
  • Proficiency with SQL for querying and analyzing data; exposure to Python or similar analytical tools preferred


Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
  • Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.


Equipment:
  • Computer and other office equipment


Work Environment:
  • Traditional Office Environment


Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)


Compensation:
  • The base pay range for this position is between $89,000.00 and $133,000.00. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.


About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ

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