As an Import and Export Manager, you will ensure that every shipment-whether inbound or outbound-flows smoothly, meets all regulatory requirements, and arrives on time. Responsible for fulfillment operations to achieve a high level of customer satisfaction and OTD target. Working with external carriers and internal cross-functional teams to resolve order-related issues.
To ensure success as an Import Export Manager, you should have a good understanding of classifications and customs formalities, warehousing procedures, detail oriented, the ability to lift heavy objects, and to work in a fast-paced environment. Ultimately, process orders quickly and efficiently while adhering to safety and quality standards.
Responsibilities:
- Compliance & Process Improvement: Ensure adherence to international/domestic shipping regulations.
- Classifications and Special programs: Own HS classifications and special tariff recover programs such as duty drawbacks.
- Identifying and implementing process improvements.
- Order Fulfillment: Responsible for NA fulfillment process and achieve OTD target
- Logistics & 3PL Management: Coordinate and manage outbound logistics.
- Transaction Accuracy:Perform timely and accurate ERP system transactions.
- Project Leadership: Lead projects and support operational logistics receiving/shipping) as needed.
- Closing: Perform invoice validation and freight accruals at month end.
- Process: Draft, Maintain and update process documents as needed.
- Management: Lead, manage and elevate team performance.
Requirements:
- Bachelor's degree or minimum 5+ Years of similar industry experience, with 3 years as a people manager.
- Customs broker's license preferred or similar experience on import and export. In-depth knowledge and Hands-on experience in HTS classification, Tariffs, Duty Drawback and related programs. Understanding of ECCN and export compliance is a plus.
- Advanced Computer Literacy/Proficient with MS Office /G-Suite Knowledge required
- Experience with Netsuite or similar ERP systems
- International Shipping & Trade Compliance knowledge.
- Detail oriented and highly organized.
- Ability to lift heavy objects up to 50lbs
- Self-Starter with the Ability to work in a fast paced/dynamic environment.
- Ability to stand or walk for up to eight hours a day.
- Experience working and managing 3PL, Parcel, LTL and freight forwarders domestic and internationally.
- Ability to solve problems and communicate effectively with others
- Ability to prioritize and complete tasks as assigned, with minimum supervision
- Fully onsite position and sponsorship is not available.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($115,000 - $170,000)
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.
