Fiserv

Implementation Project Specialist

Fiserv • $66K — $105K *
Berkeley Heights, NJ 07922In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years in project coordination or management within financial services
  • Experience managing client-facing implementation activities and stakeholder communications
  • Proficient in Microsoft Office for project documentation and tracking
  • Strong verbal and written communication skills for status updates and risk management
  • Ability to collaborate with cross-functional teams to resolve issues
  • High school diploma required; bachelor’s degree preferred in relevant fields

Responsibilities

  • Serve as primary contact for clients during implementation
  • Lead implementation projects from planning to delivery
  • Develop and update project plans and task lists for project visibility
  • Gather and enter client requirements and implementation details
  • Coordinate multiple implementation workstreams to meet quality standards
  • Maintain documentation related to product and feature readiness
  • Support after-hours activities for client launches as needed

Benefits

  • Fuel Your Life program for holistic well-being
  • Generous time away policies and paid holidays
  • No-cost mental health support via Employee Assistance Programs
  • Living Proof program for peer recognition and rewards
  • Access to eight Employee Resource Groups for collaboration
  • Professional growth opportunities with training and development
  • Comprehensive medical, dental, vision, life, and disability insurance
  • Retirement plan and Employee Stock Purchase discounts
  • Tuition assistance and reimbursement
  • Paid parental, caregiver, and military leave
Full Job Description
Job Title
Implementation Project Specialist

About your role:

As an Implementation Project Specialist, you will lead implementation activities for new and existing debit clients, helping ensure solutions are delivered on time and aligned to client requirements. You will work with clients and cross-functional internal teams to coordinate project plans, manage milestones, maintain documentation, and support a consistent implementation process that supports quality, scalability, and client readiness.

What you'll do:
  • Serve as the primary point of contact for clients and internal teams throughout the implementation lifecycle.
  • Lead implementation projects from initial planning through final delivery, coordinating activities, timelines, and dependencies across internal and external stakeholders.
  • Develop, maintain, and update project plans, task lists, status reports, and implementation documentation to support project visibility and execution.
  • Gather client requirements, confirm parameter settings, and enter key implementation details into internal systems and proprietary databases.
  • Coordinate multiple implementation workstreams with internal partners to meet client requirements, target dates, and quality standards.
  • Maintain project documentation, procedures, and audit-related records associated with product, feature, and implementation readiness.
  • Support after-hours implementation activity as needed to complete client launches and maintain project continuity.
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.


Experience you'll need to have:
  • 3+ years of experience in project coordination, implementation, or project management within electronic funds transfer, payments, debit, banking, or financial services environments.
  • 3+ years of experience managing multiple client-facing implementation activities, project plans, timelines, and stakeholder communications.
  • 3+ years of experience using Microsoft Office tools to create project documentation, status reporting, and task tracking.
  • Demonstrated ability to communicate project status, timelines, risks, and next steps clearly in verbal and written formats.
  • Demonstrated ability to work with clients and cross-functional teams to resolve implementation issues, manage expectations, and meet delivery milestones.
  • High school diploma or equivalent required; bachelor's degree in business, finance, or a related field, or equivalent combination of education, related experience and/or military experience, preferred.


Experience that would be great to have:
  • Experience working in electronic funds transfer, debit, or broader financial industry implementations.
  • Experience entering or validating implementation parameters in proprietary platforms or operational databases.
  • Project Management certification or similar credential, or equivalent combination of education, related experience and/or military experience.
  • Master's degree in business, finance, or a related field.


How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • This role requires use of a computer and audio equipment.


Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Medical, dental, vision, life, and disability insurance options available from day one
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave


Salary Range
$66,000.00 - $105,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Information Technology
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ
FISV
* Ladders Estimates

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