Job DescriptionImaging System Engineer I Pay Range: $45/hour to $50/hour
SummaryThe
Imaging Systems Engineer is responsible for the administration, support, and maintenance of clinical imaging systems, including PACS, RIS, and voice recognition platforms. This role supports day-to-day operations, system performance, and reliability of imaging informatics environments while collaborating with clinical, technical, and vendor teams to ensure seamless system functionality and integration.
Key ResponsibilitiesOperations & Support (Primary Focus) - Administer, maintain, and support enterprise clinical imaging systems (PACS, RIS, voice recognition, and related applications)
- Perform system monitoring, troubleshooting, and issue resolution using independent judgment
- Provide on-call and after-hours support in a 24/7 operational environment
- Manage system upgrades, patches, and routine maintenance activities
- Ensure system security, performance, and data integrity
- Coordinate with vendors and internal teams for issue resolution and system enhancements
- Support installation, configuration, and optimization of imaging systems and related hardware
- Maintain and update system documentation, including change management records
- Track and resolve service tickets within defined service levels
Design & Engineering (Secondary Focus) - Assist in the design, implementation, and optimization of imaging systems and infrastructure
- Perform root cause analysis and recommend technical solutions
- Support system integrations and interfaces across imaging and healthcare IT platforms
- Collaborate with cross-functional IT teams to ensure compliance with organizational standards
- Participate in system upgrades, migrations, and validation efforts
Required QualificationsEducation - Bachelor's degree in Engineering, Computer Science, Biomedical Engineering, or a related field
OR equivalent combination of education and experience
Experience - Minimum 1 year of experience supporting clinical imaging or healthcare IT systems
- Experience supporting at least two of the following:
- Radiology PACS
- Cardiology PACS
- RIS (Radiology Information Systems)
- Voice recognition/dictation systems
- Advanced post-processing systems
- Radiology Oncology EMR
- EKG/EEG systems
- GI imaging systems
Technical Skills - Working knowledge of DICOM, HL7, and IHE standards
- Understanding of imaging workflows, modality integration, and data exchange
- Experience with imaging modalities (CT, MRI, X-ray, ultrasound, nuclear medicine, mammography, EKG)
- Knowledge of LAN/WAN and wired/wireless networking technologies
- Familiarity with computer hardware, including diagnostic workstations and medical-grade monitors
- Ability to support system interfaces and integrations
Preferred / Additional Experience - Experience with imaging applications such as:
- PACS platforms
- Voice recognition systems
- Electronic medical record (EMR/EHR) systems
- DICOM routing solutions
- Advanced imaging and reporting tools
- Experience with vendor coordination, system upgrades, and technical validation
- Strong understanding of clinical workflows in radiology or imaging departments
- Experience documenting technical changes, testing results, and system configurations
Core Competencies - Strong troubleshooting and analytical skills
- Ability to perform root cause analysis and implement solutions
- Effective communication with technical and clinical stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Strong documentation and organizational skills
Additional Requirements - Ability to participate in on-call rotation and provide after-hours support
- Ability to work both independently and in a team environment
- Commitment to maintaining high system availability and performance
