Job Summary:
We are seeking an IAM Engineer with strong hands-on Auth0 experience to support a modern Customer Identity and Access Management (CIAM) platform. The role will focus on integrating customer-facing applications into Auth0, configuring and customizing authentication and security workflows, and supporting identity integrations across platforms such as Salesforce and other external-facing business systems. The ideal candidate will combine Auth0 configuration expertise with light development skills in JavaScript and/or Node.js and be comfortable balancing security requirements with customer experience and business needs.
Key Responsibilities:
• Integrate new applications into Auth0, including customer portals, Salesforce, and other external-facing platforms.
• Configure and support SSO, SAML, OAuth/OIDC, MFA, login flows, and access controls.
• Customize authentication and security workflows using Auth0 Actions, Rules, and JavaScript.
• Develop logic to support adaptive authentication scenarios, including triggering MFA based on location, device, risk level, or user behavior.
• Support identity integrations across platforms such as Auth0, Salesforce, Genesys, and other business systems.
• Help ensure user identities, credentials, and access remain consistent across connected platforms.
• Assist with defining and enforcing security policies related to MFA, passkeys, authentication methods, and access requirements.
• Balance security requirements with customer experience and business needs.
• Monitor and analyze Auth0 logs and integrate identity logging with monitoring tools such as Microsoft Sentinel.
• Use APIs and automation to detect suspicious login activity, trigger alerts, and support identity-related workflows.
• Troubleshoot authentication and identity integration issues across connected applications and platforms.
Required Qualifications:
• Strong hands-on experience with Auth0.
• Experience supporting Customer Identity and Access Management (CIAM) or external-facing identity platforms.
• Ability to perform light development using JavaScript and/or Node.js.
• Experience with SSO, SAML, OAuth/OIDC, and MFA.
• Experience configuring and customizing identity and authentication workflows.
• Experience integrating applications into identity platforms and troubleshooting authentication issues.
• Strong understanding of authentication flows, access controls, user lifecycle, and identity security best practices.
• Experience working with APIs, logs, monitoring, and automation.
• Strong communication and collaboration skills with the ability to work with security, application, infrastructure, and business teams.
