Position Overview

The Human Resources Manager owns the day-to-day, operational HR function at N2G. Reporting to the Head of HR and partnering closely with the HR Generalist, this role manages all aspects of the employee lifecycle - from onboarding through offboarding. The work is dynamic and fast-paced, with priorities that shift frequently, so we're looking for someone who thrives in a hands-on, ever-changing environment.

Candidates should be based in the NJ/NY area, as periodic in-person presence at our Jersey City headquarters is required.

Reports To: Head of HR

Target Hire Date: December 2026 / January 2027

This Position Is Responsible For

• Oversee day-to-day HR operations, ensuring timely and accurate execution of onboarding, offboarding, and employee lifecycle transactions
• Manage and mentor an HR Generalist, reviewing their work, delegating tasks, and building their capability over time
• Maintain HRIS data accuracy - entering new hires, updating employee records, processing status changes, and running routine reports
• Serve as a point of contact for employee questions on policies, benefits, pay, and leave, escalating complex matters to the Head of HR as needed
• Handle day-to-day employee relations issues (attendance, minor conflicts, policy clarifications), escalating complex matters to the Head of HR as needed
• Facilitate the recruitment of new talent with Hiring Managers and third-party Recruiters
• Manage talent acquisition - postings- hiring manager touch bases, offer letters
• Long Term Incentive (LTI) plan - documentation management
• Process and track leave requests (FMLA, state leave, disability, parental leave), ensuring accurate documentation and timely communication with employees and managers
• Coordinate the logistics of benefits open enrollment - scheduling, employee communications, enrollment tracking, and vendor coordination
• Process compensation-related transactions (merit increases, promotions, transfers) and ensure changes are reflected accurately in HRIS platform
• Manage compliance recordkeeping and documentation (I-9s, EEO tracking, personnel files, required postings, state processing notices)
• Coordinate new hire orientation and ensure a consistent, smooth onboarding experience
• Track and follow up on performance review cycle deadlines, ensuring reviews are submitted on time
• Support exit interviews and offboarding checklists, ensuring timely final pay, and system deactivations

• Support investigations and performance improvement plans

• Troubleshoot day-to-day HRIS discrepancies in partnership with TriNet
• Coordinate with outside immigration counsel on employee visa sponsorship and work authorization matters (e.g., H-1B, L's) ensuring timely documentation and compliance with employer obligations working closely with Head of HR
• Assist in drafting and updating HR policies, procedures, and employee-facing communications
• Ensure consistent application of company policy across teams, flagging inconsistencies to the Head of HR
• Prepare routine workforce reports (headcount, turnover, leave utilization) for the Head of HR
• Support a wide variety of all-staff communications and culture initiatives

Experience And Skill Requirements

• 5-8+ years of progressive Human Resources experience, preferably within the insurance or financial services industry
• Proven ability to thrive in a fast-paced, high-growth, or distributed workforce environment, with a collaborative, team-first attitude
• Exceptional attention to detail paired with strong, creative problem-solving skills
• Reliable and accountable, with excellent organizational and time-management skills
• Self-motivated and able to work independently, while remaining agile enough to move fluidly across all levels of the organization
• Strong verbal and written communication skills
• Ability to manage competing priorities with flexibility as business needs evolve
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
• Must be authorized to work in the US without sponsorship
• Experience with TriNet and Lattice platforms strongly preferred

Position Salary and Benefits

The annual salary for this position ranges from $85,000 to $100,000 depending on actual experience, skillset, and location. In addition to base salary, full-time N2G employees are also eligible for bonus potential. N2G offers a comprehensive benefits plan that includes the following: Paid holidays, flexible discretionary time off, sick, maternity and parental leave plan, vision, dental and medical health plans, employer paid life insurance, 401k with company match, short term and long-term disability, direct deposit, and employee assistance program.