Pay Range:

JOB DESCRIPTION

Job Title: Human Resources Manager

Department: Human Resources

Supervision Exercised:

Supervision Received: General Manager, Area Human Resources Manager

JOB SUMMARY

The Human Resources Manager oversees all HR functions for the hotel, ensuring consistent application of company policies, strong employee relations, and effective staffing practices. This role supports department leaders with recruitment, onboarding, training, compliance, and performance management while fostering a positive, engaging, and inclusive workplace culture. The HR Manager serves as the primary HR contact for all hotel employees and leadership.

MINIMUM REQUIREMENTS

Education

· Bachelor’s degree in Human Resources, Business Administration, Hospitality, or related field preferred.

Experience

· 2–4 years of HR experience, preferably within hospitality or a multi-department operational environment.

· Experience overseeing employee relations, recruiting, onboarding, and compliance processes.

· Prior hotel HR experience strongly preferred.

Skills and Knowledge

· Strong knowledge of employment laws, HR best practices, and hospitality work environments.

· Excellent communication, coaching, and interpersonal skills.

· Ability to maintain confidentiality and handle sensitive situations with professionalism.

· Proficiency in HRIS systems, onboarding platforms, and Microsoft Office Suite.

· Strong problem-solving, time management, and organizational skills.

Job Duties and Responsibilities

· Oversee all HR operations for the hotel, serving as the primary HR contact for employees and leadership.

· Manage the full recruitment cycle: job postings, applicant screening, interviewing support, and background checks.

· Coordinate new hire onboarding, orientation, and required training compliance.

· Support department leaders with coaching, corrective actions, and performance management processes.

· Conduct employee relations investigations and provide guidance on conflict resolution.

· Maintain personnel files, HR documentation, and compliance records in accordance with company and legal standards.

· Lead employee engagement initiatives, recognition programs, and culture-building activities.

· Oversee benefits support, leave-of-absence communication, and general employee inquiries.

· Ensure all HR practices comply with local, state, and federal labor regulations.

· Provide support during audits, annual reviews, and company HR initiatives.

· Partner with department heads and General Manager to promote a positive, collaborative workplace