Human Resources Business Partner

ChanceLight

• $85K — $100K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years HR experience with a focus on employee relations and investigations
  • Bachelor's degree in human resources or related field preferred
  • Experience with multi-site or multi-state operations preferred
  • Strong knowledge of California employment laws and regulations
  • Excellent communication and problem-solving skills
  • Certification in HR (e.g., SHRM-CP, PHR) preferred but not required
  • Proficient with HRIS and relevant technology

Responsibilities

  • Partner with leaders to provide HR guidance and employee relations support
  • Conduct regular onsite visits across California education program locations
  • Manage complex employee relations matters and coach managers on performance management
  • Conduct workplace investigations and support documentation
  • Identify employee relations trends and recommend solutions
  • Collaborate with HR departments to ensure integrated HR solutions
  • Monitor HR metrics and escalate high-risk matters to senior leadership

Benefits

  • Comprehensive Medical, Dental and Vision Plans
  • FREE Telehealth and Virtual Counseling
  • Company Paid Life & Disability Insurance
  • 401k Retirement Saving Plan
  • Flexible Spending and Health Savings Accounts
  • School Hours and Paid Holiday Schedule
  • Opportunities for Growth & Development
Full Job Description
🔷 Starting Salary: $85,000 - $100,000 /year based on experience🏫 Environment: Special Education Programs, Grades K-12📍 Remote-Based, California State Residency Required - (San Francisco Bay Area Preferred)
ChanceLight Behavioral Health, Therapy, & Education, a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Human Resources Business Partner to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you're driven by organization, compliance, and fostering strong employee relations, thrive in a dynamic HR environment, and are passionate about supporting both employees and business leaders - We Should Talk! 📲

As the Human Resources Business Partner, you will provide HR partnership and employee relations support to assigned leaders and business areas. This role partners with managers and operational leaders on mid-level to more complex employee relations matters, manager coaching, performance management, investigations, policy application, employee relations trends, employee experience initiatives, and operational people needs.

The HR Business Partner serves as a consultative HR partner to assigned business areas, helping leaders address people-related issues, strengthen manager capability, apply HR policies consistently, and support employee experience. This position handles more complex employee relations matters than the Senior HR Generalist and escalates high-risk, legal, executive-level, enterprise-impact, or highly sensitive matters to the Senior HR Business Partner, VP, Employee Experience & Culture, CHRO, Legal, or other appropriate leadership.

|| Responsibilities Include:
  • Partnering with assigned leaders and business areas to provide practical HR guidance and employee relations support.
  • Regular travel in order to maintain appropriate onsite presence and support for all CA education program locations.
  • Handling mid-level to more complex employee relations matters involving manager coaching, performance management, conflict resolution, recurring issues, multi-step concerns, workplace investigations or higher operational impact.
  • Coaching managers on performance concerns, corrective action, documentation, communication, accountability and employee relations best practices.
  • Conducting or supporting workplace investigations, including planning, interviews, documentation, findings support and recommended next steps.
  • Providing guidance on ADA/accommodation matters, policy application, corrective action, performance management, employee concerns and workplace conduct.
  • Identifying employee relations trends and operational people issues and recommending practical solutions to assigned leaders and HR leadership.
  • Supporting employee experience, engagement, retention, culture and manager capability initiatives for assigned business areas.
  • Partnering with leaders on organizational changes, workforce transitions, new site support, restructuring support and other people-related operational needs.
  • Collaborating with HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, HRIS, Compliance, Training, and Legal to support consistent and integrated HR solutions.
  • Supporting implementation of HR initiatives, policy rollouts, manager training and employee communications.
  • Monitoring HR metrics, employee relations trends, turnover themes and manager support needs for assigned areas.
  • Escalating high-risk, legally sensitive, executive-level, enterprise-impact or complex matters requiring senior HR, Legal, CHRO or VP involvement.
  • Performing other duties as assigned to support HR department and organizational objectives.

|| Qualification Required:
  • High school diploma or equivalent with passage of basic skills test.
  • Bachelor's degree or higher in human resources, business administration or a closely related field of study preferred.
  • Licensed currently or in the process of obtaining a SHRM-CP, PHR, SHRM-SCP, SPHR or other HR related certification preferred but not required.
  • Hold currently or have the ability to obtain a valid CA state drivers license.
  • Minimum of five to seven years of progressive HR related experience required, including experience in employee relations, investigations, performance management, corrective action, ADA/accommodation processes, manager coaching and policy application.
  • Strong knowledge and understanding of applicable CA state licensure, certification, accreditation laws and employment regulations.
  • Prior experience supporting multi-site or multi-state operations highly preferred.
  • Prior experience in education, healthcare, behavioral health and/or another compliance-driven environment preferred.
  • Strong business partnership, employee relations, manager coaching, investigation, documentation, communication, and problem-solving skills.
  • Ability to influence managers, identify trends, recommend practical solutions, and escalate high-risk matters appropriately.
  • Excellent verbal and written communication, interpersonal skills and ability to work collaboratively at all organizational levels.
  • Ability to assess complex employee relations matters, evaluate risk, identify appropriate next steps, coach managers, recommend practical solutions and determine when senior HR, Legal, CHRO or executive escalation is needed.
  • Experience with HRIS, case management systems, reporting tools, dashboards and/or other HR related technology preferred.
  • Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

|| Perks and Benefits Include:
  • Comprehensive Medical, Dental and Vision Plans
  • FREE Telehealth and Virtual Counseling Sessions
  • FREE Health Advocacy Services and 24/7 Nurse Line
  • Company Paid Life & Disability Insurance
  • Company Paid Employee Assistance Program
  • Flexible Spending and Health Savings Accounts
  • Personal Protection Insurance Plans
  • Cigna Healthy Pregnancies, Healthy Babies Program
  • Legal Services Insurance
  • Pet Health Insurance
  • Accrual-based Paid Time Off
  • School Hours and Paid Holiday Schedule
  • Extensive Personal and Life Event Paid Leave Policy
  • 401k Retirement Saving Plan
  • Perks at Work Employee Discount Program
  • Opportunities for Growth & Development
  • And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future - This Is Your Chance!

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!
Careers, With ChanceLight đź’™ Work. With Purpose.

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