Human Capital - Product Operations Associate

The D. E. Shaw Group

• $75K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required.
  • Preferred professional experience, including internships.
  • Strong analytical skills for troubleshooting system configurations.
  • Adaptability in learning new systems and processes.
  • Exceptional attention to detail and organizational skills.
  • Proactive attitude with the ability to drive projects independently.
  • Interest in operational and product management roles.

Responsibilities

  • Collaborate with product managers and developers to resolve user issues.
  • Administer permissions and manage user access across systems.
  • Take ownership of small-scale product management projects.
  • Contribute to system configuration and roadmap initiatives.
  • Conduct data cleanups and audits to ensure data quality.
  • Familiarize with proprietary and third-party human capital systems.

Benefits

  • Variable compensation in the form of a year-end bonus.
  • Overtime pay for hours worked over 40 per week.
  • Medical and prescription drug coverage.
  • 401(k) contribution matching.
  • Wellness reimbursement program.
  • Family building benefits.
  • Charitable gift match program.
Full Job Description
What you'll do day-to-day
• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to ensure appropriate configurations.
• Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members.
• Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions.
• Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design.
• Build a foundational view of the proprietary systems and third-party products that make up our human capital systems landscape.

What we're looking for

  • Bachelor's degree or equivalent.
  • Professional experience (including internships) is preferred but not required.
  • Demonstrated analytical skills with the ability to think critically about system configurations and troubleshoot user requests.
  • Adaptability and learning agility when working with unfamiliar systems and processes.
  • Exceptional attention to detail, organizational skills, and the ability to track work to completion.
  • Proactive approach, eagerness to drive projects forward independently, and genuine interest in both operational and product management work.
  • The expected annual base salary for this position is $75,000 to $90,000. Our compensation and benefits package includes variable compensation in the form of a year-end bonus, overtime for all hours worked over 40 per week, and benefits including medical and prescription drug coverage, 401(k) contribution matching, wellness reimbursement, family building benefits, and a charitable gift match program.


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