Gem.com

HRBP Director, Engineering and Product

Gem.com$120K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Significant experience as a senior HR business partner in a high-growth, global environment, specifically supporting Software Engineering and product leadership.
  • Strong knowledge of global employment law and HR best practices.
  • Ability to operate at both strategic and tactical levels, balancing planning with execution.
  • Proven track record of influencing senior leaders in complex, fast-paced environments.
  • Deep expertise in organizational design, talent strategy, and leadership coaching.
  • Data-driven mindset capable of translating insights into actionable recommendations.
  • Exceptional communication and stakeholder management skills.

Responsibilities

  • Lead the people strategy for Engineering and Product, aligning talent priorities with business goals.
  • Partner with senior leaders to shape organizational design and support people decisions.
  • Act as a trusted advisor and coach to improve leadership capability and team effectiveness.
  • Drive organizational effectiveness within technical teams for clarity and accountability.
  • Lead complex employee relations matters with compliance and resolution strategies.
  • Champion a high-performance, inclusive culture through coaching and team engagement.
  • Leverage people analytics to inform decision-making and measure HR program impacts.

Benefits

  • Comprehensive health, dental, and vision plans for you and your dependents.
  • Paid time off, health days, and personal obligation days with flexible work schedules.
  • Competitive retirement matching plans and equity packages.
  • Generous parental leave for all parents.
  • Annual well-being allowance with fitness discounts and group activities.
  • Employee assistance and mental health programs.
  • Volunteer time off and a donation-matching program.
Full Job Description
Index Exchange is looking for a HRBP Director to join our team in our Toronto office. In this role, you will have an amazing opportunity to build within a rapidly growing business. Reporting to the VP, People & Culture, you will be part of a driven and passionate Global People team who are striving to make a difference in the organization. This role will specifically support our Engineering and Product teams.

In this role, you will operate at a strategic level, enabling and empowering leaders to own their people agenda while providing expert guidance on the moments that matter most.

Here's what you'll be doing:

  • Lead the people strategy for Engineering and Product, aligning talent priorities with business goals to enable performance, innovation, and sustainable growth
  • Partner with globally distributed senior leaders (VP/C-suite) to shape org design, workforce planning, and leadership capability, while also supporting them through people decisions and trade-offs
  • Act as a trusted advisor and coach to leaders at all levels, strengthening leadership capability, decision-making, and team effectiveness
  • Drive organizational effectiveness within high-performing technical teams, enabling scalable structures, clarity, and accountability
  • Lead complex employee relations matters, providing risk-based guidance, coaching, and resolution strategies while ensuring compliance with employment laws and company policies
  • Champion a high-performance, inclusive culture by coaching leaders to build diverse, engaged, and high-impact teams
  • Own and evolve the employee experience by identifying trends, diagnosing challenges, and implementing scalable, data-driven solutions
  • Leverage people analytics and insights to inform decision-making, influence strategy, and measure impact of HR programs
  • Partner with Engineering and Product leaders to deliver career development frameworks, capability building, and learning strategies for technical talent
  • Influence and lead change management initiatives, ensuring successful adoption of organizational and cultural transformations
  • Provide expert guidance on HR policies, practices, and governance, ensuring consistency, scalability, and compliance across global teams
  • Collaborate across the People team (Total Rewards, Talent Acquisition, L&D, etc.) to deliver integrated, end-to-end talent solutions across the employee lifecycle


What you'll bring:

  • Significant experience as a senior HR business partner supporting Software Engineering and product leadership and organizations in a high-growth, global environment
  • Strong knowledge of global employment law, labor standards, and HR best practices
  • Demonstrated ability to operate at both strategic and tactical levels, balancing long-term planning with hands-on execution
  • Proven track record of influencing senior leaders and building credibility quickly in complex, fast-paced environments
  • Deep expertise in organizational design, talent strategy, and leadership coaching
  • Data-driven mindset with the ability to translate insights into actionable recommendations and measurable outcomes
  • Strong business acumen with a clear understanding of how people strategy impacts business performance
  • Extensive change management and transformation experience
  • Exceptional communication and stakeholder management skills, with the ability to navigate ambiguity and drive alignment
  • Self-starter with a proactive, solutions-oriented approach and strong sense of ownership
  • HR designation (e.g., CHRP, CHRL) or equivalent experience preferred


Why you'll love working here:

  • Comprehensive health, dental, and vision plans for you and your dependents
  • Paid time off, health days, and personal obligation days plus flexible work schedules
  • Competitive retirement matching plans
  • Equity packages
  • Generous parental leave available to birthing, non-birthing, and adoptive parents
  • Annual well-being allowance plus fitness discounts and group wellness activities
  • Employee assistance program
  • Mental health first aid program that provides an in-the-moment point of contact and reassurance
  • One day of volunteer time off per year and a donation-matching program
  • Bi-weekly town halls and regular community-led team events
  • Multiple resources and programming to support continuous learning
  • A workplace that supports a diverse, equitable, and inclusive environment - learn more here


Index everywhere, Index anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.

Vacancy Status: This posting is for an existing vacancy.

About Gem.com

Industry
Founded
2013

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