HR Manager

YouLend

$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on HR experience, preferably in a fast-paced or growing environment.
  • Strong understanding of US employment law, particularly in Georgia.
  • Experience managing employee relations cases independently.
  • Proven ability to advise and coach managers on diverse HR matters.
  • Experience overseeing full lifecycle recruitment.
  • Demonstrated leadership skills, with experience developing junior HR team members preferred.
  • Excellent communication and relationship-building abilities.

Responsibilities

  • Act as the primary HR contact for employees and managers across the US, addressing HR matters promptly.
  • Oversee and mentor the HR Coordinator, ensuring smooth HR operations.
  • Handle employee relations independently, providing fair and compliant resolutions.
  • Coach managers on HR best practices and team development.
  • Manage recruitment processes and assist in onboarding new hires effectively.
  • Support employee development initiatives and performance conversations.
  • Collaborate with the HR team to align US practices with global standards.

Benefits

  • Award-winning workplace, recognized as one of the 'Best Places to Work' by the Sunday Times.
  • Part of a rapidly growing fintech recognized by CNBC as a 'Top 250 Fintech Worldwide'.
  • High growth potential with a clear outlook for career advancement and possible bonuses or share options.
  • Comprehensive health care coverage with a competitive retirement match.
  • Motivating work culture focused on direct feedback, transparency, and independent results-oriented work.
  • Generous paid time off policy including 20 days PTO plus public holidays.
Full Job Description
HR Manager

Department: People

Employment Type: Permanent

Location: Atlanta

Compensation: $80,000 - $110,000 / year

Description

YouLend is currently looking for a proactive, hands-on HR Manager to become the key HR presence for our growing US business.

Based in our Atlanta office, you will be the first point of contact for employees and managers on day-to-day HR matters, providing practical, consistent and trusted support across the employee lifecycle.

This is a broad role where you will take ownership of the day-to-day delivery of HR across the US, including employee relations, recruitment, onboarding, performance management, employee engagement and offboarding. You will also manage and develop an HR Coordinator, ensuring our core HR processes and employee experience run effectively.

You will work closely with the wider HR leadership team while building strong relationships with managers across the US business. We are looking for someone who enjoys being close to the business, is comfortable operating independently and is equally willing to roll up their sleeves and get things done.

As our US business continues to grow, we expect the scope and responsibility of this role to grow with it, creating the opportunity for the successful candidate to develop into a more senior HR leadership position over time.

About You

You are an experienced HR professional who enjoys being hands-on, visible and close to the business.

You are comfortable being the person employees and managers turn to when they need HR support and have the confidence and judgement to manage day-to-day HR matters independently.

You are pragmatic, approachable and solutions-focused, with the ability to balance employee experience with the needs of the business. You are comfortable working in a growing environment where priorities can change quickly and where building effective processes is just as important as managing the day-to-day.

Most importantly, you are looking for an opportunity where you can take real ownership, make an impact and grow your responsibilities as the organisation develops.

Key Responsibilities
  • Act as the first point of contact for HR matters across the US business, providing practical and timely support to employees and managers.
  • Manage, support and develop the HR Coordinator, providing direction and oversight of day-to-day HR administration and processes.
  • Manage employee relations matters independently, including performance, conduct, attendance, absence and other employee issues, ensuring a fair, consistent and compliant approach.
  • Provide coaching and practical HR guidance to managers, helping them confidently manage and develop their teams.
  • Oversee the full employee lifecycle, including recruitment, onboarding, probation, performance management, employee engagement, development and offboarding.
  • Manage the end-to-end recruitment process, partnering with hiring managers to understand requirements and deliver timely, high-quality hires.
  • Support managers with performance conversations, employee development and engagement initiatives.
  • Ensure HR policies, processes and practices are applied consistently and remain compliant with relevant US federal, state and local employment requirements.
  • Support the development and implementation of HR policies, processes and ways of working as the US organisation continues to grow.
  • Identify opportunities to improve HR processes and the overall employee experience.
  • Support organisational change and business growth, ensuring employees and managers receive effective HR support throughout periods of change.
  • Work closely with the wider HR team to maintain consistency and alignment across regions while recognising the specific requirements of the US business.
  • Contribute to wider HR initiatives and projects relating to culture, talent, engagement and organisational development.


Skills, Knowledge and Expertise
  • Demonstrated experience as an HR Manager, Senior HR Generalist, People Manager or similar hands-on HR role, ideally within a fast-paced or growing organisation.
  • Strong knowledge of US employment law and HR practices, with experience supporting employees in Georgia preferred.
  • Multi-state HR experience would be advantageous.
  • Strong employee relations experience, with the confidence and judgement to manage cases independently.
  • Experience advising, coaching and supporting managers on a broad range of people matters.
  • Experience managing, coaching or developing junior HR team members is preferred.
  • Experience managing recruitment across the full hiring lifecycle.
  • Strong understanding of HR processes across the full employee lifecycle.
  • Excellent communication and relationship-building skills, with the ability to establish credibility with employees and managers at all levels.
  • Highly organised and proactive, with the ability to manage multiple priorities effectively.
  • Comfortable working independently while collaborating closely with a wider HR team.
  • A practical, solutions-focused approach with a genuine willingness to be hands-on.


Benefits

Why join YouLend?
  • Award-Winning Workplace: YouLend has been recognized as one of the "Best Places to Work in 2024, 2025 and 2026" by the Sunday Times for being a supportive, diverse, and rewarding workplace.
  • Award-Winning Fintech: YouLend has been recognized as a "Top 250 Fintech Worldwide" company by CNBC.


It's just getting fun:
  • We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace.
  • But the global opportunity is still massive, and YouLend is a raw organization where we are only just getting started.

Lots of upsides:
  • High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with the business).
  • Well-capitalized with supportive private equity backing.
  • Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets.

Motivating work environment:
  • A high-quality team that pushes each other to succeed through direct feedback and aligned incentives.
  • Strong and transparent team culture, we have each other's backs.
  • Independent work environment where results matter.
  • Data-driven culture and emphasis on speed (anti-red tape).

We offer comprehensive benefits package that includes:
  • Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium.
  • Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare.
  • Dental plan coverage
  • Vision plan coverage
  • Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family
  • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
  • Basic Life & AD&D Insurance.
  • International travel insurance covered if traveling abroad for work purposes.
  • Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays
  • Paid Office Parking


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